Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Rehabilitative Counselor

The Certified Rehabilitative Counselor (CRC) for the Career Access Program will play a key role in supporting individuals with disabilities by providing vocational rehabilitation and workforce development services. The CRC will assess clients' abilities, interests, and needs, then develop and implement Individualized Career Plans (ICP) tailored to each client's goals. Additionally, this position will involve supervising and mentoring the Economic Empowerment Specialist, ensuring seamless coordination of services to help clients achieve economic independence and employment success.

Career Access program is a community outreach initiative designed to offer vocational rehabilitation services to individuals with disabilities.

Location: Bronx, NY 10455

Minimum Qualifications:

A Master's degree in Rehabilitation Counseling, Vocational Rehabilitation, or a related field. At least 3-5 years of experience working with individuals with disabilities in a vocational rehabilitation, career counseling, or workforce development setting.
Certification as a Rehabilitation Counselor (CRC) from the Commission on Rehabilitation Counselor Certification (CRCC) is preferred.
Previous experience in supervising or mentoring staff, particularly in disability services or workforce development, is highly preferred.

Required Skills/Abilities:

Strong understanding of disability services, vocational rehabilitation practices, and workforce development strategies.
Excellent interpersonal and communication skills, with the ability to build rapport with clients, employers, and team members.
Demonstrated ability to develop individualized career plans and provide targeted counseling and guidance.
Knowledge of local employment resources, job training programs, and accommodations for individuals with disabilities.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins.
Knowledge of principles and processes for providing customer and personal services.

Rehabilitative Counselor Principal Responsibilities:

Conduct comprehensive assessments to evaluate the abilities, interests, and challenges of individuals with disabilities.
Develop and implement Individualized Career Plans (ICP) based on assessments, incorporating the client’s preferences, skills, and career goals.
Regularly review and update ICPs to ensure alignment with the client’s evolving needs, goals, and progress.
Collects information about clients through interviews, observations, and tests. Prepares and maintains treatment records and reports.
Oversee the work and mentor the Economic Empowerment Specialist to ensure the effective delivery of services and ensure they are adequately supporting clients in achieving financial independence and stability.
Work collaboratively with other team members to ensure comprehensive service delivery for clients.
Participate in outreach activities to raise awareness of the Career Access Program and recruit eligible participants.
Ensure that the EES team maintain accurate and up-to-date client records, ensuring confidentiality and compliance with applicable regulations.
Prepare reports on client progress, program outcomes, and service delivery to inform program evaluation and continuous improvement efforts.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Volunteers of America - Greater New York, Inc.

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Rehabilitative Counselor