Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit network of clinics designed to strengthen mental health outcomes and complement existing support for veterans and military families. We break down barriers to care for veterans, including those from the National Guard and Reserves, active duty, and their families by providing timely access to high-quality care regardless of discharge status or ability to pay. The Cohen Clinic at Metrocare staff is comprised of a diverse and multidisciplinary team of mental health providers, case managers, outreach staff, and administrative staff. We provide individually tailored, evidence-based treatments to adults, children, adolescents, couples, families, and groups. Sensitive to the specific issues faced by military families, we strongly believe in building trusting, confidential relationships with our clients, and we maintain strong ethical and legal commitments to privacy and confidentiality.

As part of the multidisciplinary treatment team, the Masters Clinician provides direct client care by conducting assessments to clarify diagnosis, creating targeted treatment plans, and providing evidence-based, culturally responsive therapeutic services to veterans, service members, or family members. Clinicians are provided with plentiful opportunities for high-quality clinical training and professional development. A strong candidate will be able to meet individual benchmarks while working collaboratively within our passionate, mission-driven team.

HOURS OF RESPONSIBILITY: 40 hours within clinic hours. Must include Weds for all-staff meetings. To accommodate the schedule of clients served, the schedule for this position may require both day and evening hours. Limited remote work may be possible)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

Provides initial and ongoing assessment and targeted treatment planning for veterans, service members, and their families, to include risk assessment and safety planning.
Provides individual, couples, family, and group psychotherapy to clients, with a focus on delivering evidence-based treatments and using measurement-based care.
Collaborates with the client, their support system, external providers, and the clinic treatment and care coordination teams to provide comprehensive care.
Actively participates in individual and group supervision.
Completes all required documentation within necessary timeframes.
Supports other clinic projects or programs (e.g., training, research, outreach).
May supervise graduate students/interns.
Maintains required productivity levels as outlined in clinic and network policies.
Maintains current knowledge of mental health diagnoses and treatments, as relevant to the clinic and our population.
Exhibit good judgment, professionalism, cultural humility, strong interpersonal skills, a collaborative style, high integrity, and a positive attitude.
Attends relevant meetings and attends/completes relevant training.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
Must remain calm and maintain self-control amid difficult circumstances and crises; respond in a professional manner in all situations.
Maintains high standards of privacy in accordance with HIPAA guidelines.
Performs other duties as assigned.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Ability to think analytically to provide appropriate and timely interventions.
Ability to establish positive and productive working relationships; generates trust; openly gives and receives honest, balanced feedback.
Exhibit awareness of and responsiveness to cultural considerations including but not limited to race and ethnicity, gender, sexual orientation, and religion/spirituality.
Ability to communicate clearly, effectively, and appropriately via oral and written means.
Work style is highly organized, detail-oriented, and reliable.
Presents a professional and positive demeanor to referrals/clients, staff, funders, and the public.
Represents the clinic, agency, and network professionally in all situations.
Ability to demonstrate interest, desire, and passion in connecting veterans, active duty, and their families to high-quality evidence-based mental health care.
Handle multiple tasks and special projects simultaneously, including meeting deadlines.
Able to implement and monitor processes within a team.
Appropriately balances the need for supervision with ability to work autonomously based on level of education and experience.

QUALIFICATIONS

EDUCATION, EXPERIENCE, LICENSES, AND CERTIFICATIONS:

Required: Master’s degree in mental health field.
Required: Eligible for TRICARE certification
Preferred: Minimum of 1 year experience delivering treatment via multiple modalities (i.e., individual adult, individual child, couples, family, and group treatment)..
Preferred: Training and experience implementing evidence-based treatments.
Preferred Experience using measurement-based care.
Preferred: Experience working with a military or veteran population.
Preferred: Bilingual (Spanish, English) language skills.

DRIVING REQUIRED: Yes

MATHEMATICAL SKILLS:

Basic math skills required.
Ability to work with reports and numbers.

REASONING ABILITY:

Ability to apply common sense understanding to carry out simple one or two-step instructions.
Ability to deal with standardized situations with only occasional or no variables.
Ability to function in a fluid environment and respond appropriately to changing priorities.
Maintains knowledge of professional and ethical codes and use effectively in decision-making.
Exhibits ability to make independent decisions but seeks consultation or supervision as appropriate, based on education and experience.
Thinks analytically, including setting work priorities and creating and evaluating solutions to work-related problems.
Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals.
Interprets and applies all applicable policies, procedures, rules and regulations.

COMPUTER SKILLS:

Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
Proficient with navigating and documenting within an electronic health record.
Proficient with virtual therapy platform(s).

Benefits Information and Perks:

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend – 6% of the base salary
Many other benefits

Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please

Metrocare Services

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