Hope Mission Statement

The mission of Hope the Mission is to prevent, reduce and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions.

Position Purpose and Summary

Homelessness and mental health are deeply connected. For many of the people Hope the Mission serves, untreated trauma, psychiatric crisis, and co-occurring disorders are not secondary issues — they are the main barriers standing between a person and stable housing. The Licensed Mental Health Professional (LMHP) addresses those barriers directly.

Under the direct supervision of the Program Manager, the LMHP provides advanced mental health services, crisis intervention, and clinical leadership to participants facing some of the most complex challenges a person can experience. This role delivers trauma-informed, harm-reduction, and Housing First care while supervising the Mental Health Professional and collaborating with program staff, case managers, and outside partners to make sure every participant gets coordinated, comprehensive support.

The LMHP shapes the mental health culture of the site — training staff, guiding care decisions, and making sure the people who need the most support actually receive it. It requires licensure, clinical depth, and a genuine commitment to serving individuals whose needs are significant and whose resilience is often extraordinary.

Duties Responsibilities

Clinical Mental Health Services

Deliver individualized mental health services including crisis intervention, risk assessment, safety planning, and psychoeducation
Conduct suicide risk assessments and develop safety plans; coordinate emergency services as needed
Provide direct clinical support to high-acuity participants, addressing immediate mental health and behavioral needs
Clarify and fulfill supervisory responsibilities for unlicensed Mental Health Professionals (MHPs), including accountability for the quality of work, productivity, and overall service outcomes, as required by licensure standards and program expectations.
Develop, facilitate, and lead psychoeducational groups for participants
Create psychoeducation training materials tailored to participant needs

Leadership & Collaboration

Supervise and support the unlicensed Mental Health Professional (MHP), providing guidance on participant care, clinical decision-making, and documentation
Collaborate with shelter staff, case managers, and external agencies to develop and coordinate comprehensive care plans
Participate in interdisciplinary team meetings to ensure alignment of services and adherence to program goals

Documentation & Compliance

Maintain accurate and timely records of all clinical services in accordance with program guidelines and organizational policies in HMIS
Ensure compliance with local, state, and federal regulations related to mental health services and confidentiality
Monitor and meet performance outcomes established by program funders

Training & Staff Development

Provide training and consultation to programmatic staff on trauma-informed care, de-escalation techniques, and mental health best practices
Participate in regular supervision, case consultations, and professional development activities

Skills & Competencies

Maintain knowledge of and adhere to Health Insurance Portability and Accountability Act (HIPAA) requirements, ensuring the confidentiality and proper handling of all protected health information (PHI), particularly for Mental Health Program (MHP) roles.
Knowledge of Housing First, Harm Reduction, and Trauma-Informed Care principles
Knowledge of legal standards related to professional practice, mandatory reporting, Tarasoff requirements, and professional boundaries
Ability to develop and facilitate psychoeducational groups and training materials
Strong verbal, written, and presentation skills
Strong interpersonal skills with the ability to work effectively both independently and as part of a team
Problem-solving, strategic thinking, and creative solution development
Highly motivated self-starter with the ability to adapt to changing priorities
Proficient in Google Suite, Microsoft Office, HMIS, and Electronic Health Record systems
Commitment to ending homelessness and serving individuals with lived experience of housing instability

Education & Licensure

Active California license required in one of the following: LMFT, LCSW, or LPCC
Minimum two years of post-licensure experience in behavioral health or mental health services; experience with individuals experiencing homelessness or co-occurring disorders preferred
Experience with mobile crisis response and trauma-informed care preferred

Mandatory Requirements

Background Screening – Employment is contingent upon the successful completion of background checks as required per worksite.
Drug and Alcohol Testing – Candidates must pass pre-employment and ongoing drug and alcohol screenings in accordance with company policy.
Motor Vehicle Record (MVR) Check – For roles requiring driving, employment is contingent upon an acceptable driving record (meeting criteria of HTM’s commercial insurance), a CA drivers license, and proof of vehicle insurance coverage.
Legal Eligibility to Work – Maintain proof of legal authorization to work in the US.
Compliance with Company Policies and HIPAA standards – All employees must comply with company policies, including safety, confidentiality, and conduct standards.

Physical, Demands, Environmental Conditions, Equipment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The employee is required to: walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; handle, finger, grasp and feel objects and equipment; reach with hands and arms; be mobile by moving oneself from place to place quickly and easily; repeat various motions with the wrists, hands, and fingers; be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; ability to lift up to 25 lbs.; communicate, receive and exchange ideas, information by means of the spoken and written word; drive vehicles in and around Los Angeles County; be able to enter various buildings that may require climbing stairs; be periodically subjected to outside environmental conditions. The employee may work in proximity to service animals and emotional support animals; use a desktop and/or laptop computer; various office machines. Complete all required forms in personal writing.

Work Environment

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the participants’ use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure or in crisis intervention.

EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HTM complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HTM is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

Full-time, exempt position; flexible schedule.

Hope The Mission

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