Patient Care Coordinator

*Overview*

We are seeking a dedicated and detail-oriented Patient Care Coordinator to join our team. The ideal candidate will play a crucial role in managing appointments, managing new patient in-take, and ensuring smooth referral process with designated outside providers. This position requires excellent organizational skills, strong communication abilities, and a commitment to providing exceptional customer support. The Patient Care Coordinator will be responsible for coordinating schedules, managing files, and maintaining effective communication with both clients and staff.

Learn about our office by visiting our website at www.weccles.com

*Responsibilities*

- Manage and coordinate appointment schedules for patients

- Utilize phone systems (Ooma Office) and computerized scheduling tools (SolutionReach) to efficiently handle appointments

- Ensure accurate documentation of appointments and maintain organized files.

- Provide administrative support by answering inquiries and resolving scheduling conflicts.

- Cultivate the new patient experience (from phone/web to reception area).

- Facilitate outgoing referrals and incoming reports & records (CBCTs)

- Maintain a professional demeanor while providing exceptional customer support.

- Collaborate with team members to optimize scheduling processes and improve efficiency.

*Skills*

- Previous experience as a dental receptionist or in a similar role is required.

- Strong organizational skills with the ability to manage multiple tasks effectively.

- Proficient computer literacy, including familiarity with scheduling software (Dentrix and office applications (Google Drive, Dexis, Microsoft Suite).

- Excellent time management skills to prioritize tasks efficiently.

- Attention to detail for proofreading documents and maintaining accurate records.

- Strong administrative skills, including filing and data entry capabilities.

- Effective communication skills, both verbal and written, for interacting with clients and team members.

If you are passionate about organization, enjoy working in a dynamic environment, and possess the necessary skills to excel as a Scheduling Coordinator, we encourage you to apply.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Work Location: In person