Admissions Counselor, The Novatio School (Remote) - $40,000/year USD

Success in this role depends on your ability to establish trust with a parent within the first moments of a conversation. This position suits individuals who thrive on outreach, maintain disciplined follow-up, and can articulate a fresh learning model without depending on scripts. If you tend to avoid phone-based work or prefer environments without transparent performance tracking, this opportunity is not suitable.

Novatio School operates as a virtual, tuition-free public charter school that delivers education through a distinctive model. Core academics are completed in a concentrated time block with AI-supported learning, allowing students to dedicate the remainder of their day to hands-on projects and enrichment activities. You will serve as the initial substantive touchpoint for families considering this educational path.

Your weekly responsibilities include responding promptly to incoming inquiries, shepherding families through admissions, and advancing them from curiosity to completed enrollment. You will also attend local events to represent Novatio School, cultivate new leads, and strengthen community presence. During quieter enrollment periods, you will support broader school operations while remaining prepared for subsequent intake cycles.

If you are looking for a position where your communication skills, accountability, and proactive ownership translate directly into student enrollment outcomes, we would like to speak with you.

What You Will Be Doing

• Reaching out to new inbound leads within 24 hours and starting admissions discussions via phone
• Communicating Novatio School's virtual structure and enrollment procedures in straightforward, accessible terms
• Maintaining disciplined follow-up to advance families from inquiry through application to final enrollment
• Recording all interactions in a CRM with precise notes, planned next actions, and updated pipeline status
• Planning and facilitating local recruitment events in Texas or Arizona to introduce the school and generate new interest
  
  

• Allowing inbound leads to remain unaddressed while focusing on administrative tasks
• Relying on rigid scripts or functioning like a high-throughput call center
• Attending events in a passive capacity without actively presenting or capturing leads
• Devoting most of your time to back-office duties during periods of active enrollment demand
  
  

Transform new family interest into qualified, well-informed applicants who successfully complete enrollment at Novatio School.

Basic Requirements

• Located in Texas or Arizona with availability for a hybrid work arrangement
• 1–2 years of experience in customer service or other customer-facing capacity
• Background working with children or families (schools, camps, childcare, tutoring, or comparable settings)
• Comfortable conducting frequent phone outreach and leading families through multi-step procedures
• Excellent verbal communication abilities with the capacity to quickly establish trust
• Working knowledge of CRM systems or digital lead management tools
  
  

• Background in admissions, enrollment, inside sales, or lead qualification functions
• Experience organizing or presenting at community events or outreach initiatives
• Academic coursework or professional background in communications, education, or a related discipline
  
  

Novatio is a private, virtual, AI-driven, teacher-guided school for grades 4–8. Based in Arizona and Texas, accessible everywhere.

At Novatio, a child's education is flexible, personalized, and built around how they actually learn — all from the comfort of home. Students master core subjects in just two hours a day using the 2 Hour Learning model, freeing afternoons to build real-world skills and pursue projects that matter.

Powered by AI and guided by expert teachers, Novatio adapts every lesson to each student's strengths and gaps. Students test in the top 10% nationwide on NWEA MAP while spending afternoons in Novatio Clubs — starting businesses, coding apps, and publishing stories.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5760-US-Phoenix-AdmissionsCoun