Bilingual Patient Care Coordinator

About Us:

Lincoln Health Supply is a leading direct-to-home diabetes supply company committed to delivering high-quality products and exceptional personalized service — right to our patients' doors. We are a passionate, patient-first team that makes a real difference in people's lives every day. Come grow with us!

We are seeking a motivated and detail-oriented Customer Service Representative to join our growing team.

Responsibilities:

• Assist customers via phone and email in both English and Spanish
• Perform insurance verification and follow up on claims
• Maintain accurate records and documentation
• Provide exceptional service and resolve customer inquiries in a timely manner
• Responsible for identifying, engaging, and onboarding new patients into our service programs.

Requirements:

• Fluent in English and Spanish (bilingual required)
• Prior experience with insurance verification
• Strong communication and organizational skills
• Proficiency in basic computer applications
• Ability to work in a fast-paced environment

What We Offer:

• Compensation: $22.00 — $24.00 per hour, based on experience
• Health benefits after 90-day probationary period
• Paid Time Off (PTO) after 90-day probationary period
• Supportive team environment
• Opportunity for growth within the company
• Performance-based incentive opportunity

If you are passionate about helping others and ready to be part of a team that truly makes a difference — we want to hear from you!

Work Location: In Person

Ready to join our team? Apply here