Service Coordinator

Do you have a commitment to excellence? Eager to learn and grow within an organization both professionally and personally? Then consider applying at Braman Motorcars.

Braman Motorcars in West Palm Beach, FL is currently seeking (2) Service Coordinators who are customer service orientated, professional, responsible, detail oriented, and have the capability to multi-task in a busy dealership environment to join our team of professionals! $18.00/hour plus bonus incentives!

Our Service Coordinators are typically the first point of contact the customer has with the Service Department. Qualified candidates must enjoy a team environment and working with many different departments towards the common goal of 100% customer satisfaction!

Responsibilities include:

• Answering service calls, scheduling service appointments, checking on status of customer's vehicle in service.
• Follow up phone calls to customers
• Data entry
• Outbound service calls to schedule regular maintenance, recalls, and other services for customer vehicles

Requirements include:

• Excellent customer service skills, "Voice With A Smile" etiquette
• Ability to multi task, work in a fast paced environment
• Must have exceptional attention to detail, as well as knowledge of all Microsoft applications (Outlook, Word, Excel)
• CDK/ADP experience preferred
• Prior customer service experience in hospitality, front desk, receptionist and/or call center experience preferred
• Must be capable of successfully completed a background check, pre-employment drug screening and possess a clean driving record.

Service Hours of Operation:

Monday through Thursday - 7:30am - 7pm

Fridays - 7:30am - 6pm

Saturdays - 8am - 5pm

CLOSED on Sundays and all major holidays

Full time employees also have benefits available that include medical, dental, vision insurance available after 60 days of employment, FREE life insurance and much more!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• customer service/hospitality: 4 years (Required)
• CRM software: 1 year (Required)

License/Certification:

• Driver's License with clean driving history (Required)

Ability to Commute:

• West Palm Beach, FL (Required)

Work Location: In person