Home Health Agency Intake/Coordinator

Job Summary
Growing Home Health Agency needs an Intake/Coordinator. In this energetic role, you will manage the patient intake process from initial contact through service initiation, ensuring a seamless experience for clients and their families. Your proactive approach will help coordinate assessments, verify insurance information, and facilitate communication between patients, referral sources, and clinical teams. This position offers an exciting opportunity to make a meaningful difference in people's lives while working in a fast-paced, supportive environment.

Schedule is Monday-Friday from 10:00AM-4:00PM.

Duties

• Serve as the first point of contact for new patient inquiries, providing clear and friendly guidance throughout the intake process
• Gather and verify patient information, including insurance details, medical history, and referral documentation
• Coordinate with clinical staff to schedule assessments and ensure timely initiation of home health services
• Maintain accurate and organized records of all patient interactions, documentation, and communication logs
• Communicate effectively with referral sources, healthcare providers, and patients to facilitate smooth transitions into care
• Assist in resolving any administrative issues related to patient eligibility or coverage to prevent delays in service delivery
• Support team members by managing appointment scheduling, follow-up calls, and data entry as needed

Requirements

• Experience working in Home Health Agency at least 1-2 years.
• Proven experience in healthcare administration or patient intake coordination within a home health or similar setting
• Strong organizational skills with meticulous attention to detail and accuracy in documentation
• Excellent communication skills—friendly, professional, and able to handle sensitive information discreetly
• Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude
• Knowledge of insurance verification processes and familiarity with healthcare software systems preferred
• High school diploma or equivalent; additional certifications in healthcare administration are a plus
• We work with Synergy AI EMR(Healthcare Synergy).

Pay: $27.00 per hour

Work Location: In person