Social Worker Program Coordinator - Primary Care Behavioral Health (PCBH)

The Primary Care Behavioral Health (PCBH) Program Manager has broad program management responsibilities, which include the operation and management of a key clinical program that coordinates treatment across several service lines. Responsibilities include the development and implementation of programs, policies, and procedures; oversight of administrative and programmatic resources; and monitoring of outcomes. The incumbent performs the administrative and personnel management function relative to staff supervised including personnel actions, clinical supervision, consultation, negotiation with other departments, and quality improvement. Works collaboratively with internal staff, VISN and VACO leadership, and external stakeholders to expedite service delivery.

Duties may include but are not limited to:

• Serves as the professional leader of the Primary Care Behavioral Health (PCBH) Program and reports to the Section Chief of Behavioral Medicine.
• Responsibility requires broad-based clinical, administrative and supervisory knowledge and skills. The incumbent is directly responsible for the planning, development, implementation, monitoring, and evaluation of treatment program operations.
• The PCBH Program Manager has broad program management responsibilities, which include the operation and management of a key clinical program that coordinates treatment across several service lines. Responsibilities include the development and implementation of programs, policies, and procedures; oversight of administrative and programmatic resources; and monitoring of outcomes.
• Performs the administrative and personnel management function relative to staff supervised including personnel actions, clinical supervision, consultation, negotiation with other departments, and quality improvement. Works collaboratively with internal staff, VISN and VACO leadership, and external stakeholders to expedite service delivery.
• As a full clinical member of the PCBH Team, provides a full range of clinical services appropriate to the primary care setting, especially in the areas of diagnostic and psychosocial assessment and evaluation of emotional and behavioral problems.
• Provides short-term individual, family, and group therapy services in accordance with the needs identified in the assessment and treatment plan.
• Conducts mental health assessments, utilizes standardized instruments in the assessment of mental health conditions, and makes DSM-5 diagnoses, screens for substance abuse, tobacco use, and mental health disorders.
• Facilitates patient and family education appropriate to the primary care setting and the specific presenting mental or behavioral health issues.

Work Schedule: Full-Time, Monday-Friday, Compressed Tour may be considered
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Available (Ad Hoc).
Virtual: This is not a virtual position.
Functional Statement #: 593-00949-F
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a Master of Social Work.
• Licensure: - You must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
• Experience: Experience Requirement: You must possess one year of experience equivalent to the GS-12 grade level. Examples of specialized experience include, but are not limited to: Serving as the sole practitioner in a specialty program and typically provide direct patient care services in the program area; oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics; may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery; provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

In addition to above experience, you must demonstrate the following Knowledge, Skills and Abilities:

• Skill in coordinating and implementing one or more specialty program(s), across the facility.
• Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.
• Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
• Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.
• Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.
• Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.
• Knowledge of organizational structure and impact on program operations.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision: The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.

Grandfathering Provision: Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.

• (1) All people employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
• (2) Such employees in an occupation that requires a licensure or certification may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
• (3) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
• (4) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.
• (5) If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.

Reference: For more information on this qualification standard, please visit .The full performance level of this vacancy is GS-13.

Preferred Experience: Supervisory, Evidenced-based treatments, Program Management, Medical Mental Health Integrated Care Settings

Physical Requirements: In accordance with VA Directive and Handbook 5019