Patient Care Coordinator/Receptionist

Job Description

We are a busy outpatient orthopedic and sports physical therapy office that is looking for a professional, hard working, positive, multi-tasker who works well with a team. Medical office background required.

Job Qualifications:

• Experience in a medical/physical therapy office dealing with health insurance, scheduling, benefits, etc
• Bilingual Spanish highly desired but not required
• Detail oriented and organized
• Must be able to sit for extended periods of time
• Excellent written, verbal, and interpersonal communication skills
• Maintain composure under pressure
• Be able to keep up with a high volume of tasks in a fast-paced environment
• Have clear communication skills
• Dresses professionally and demonstrates good grooming and neatness
• Punctual and shows up ready to work, well-rested and mentally sharp
• Attends work regularly

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

• Coordinating every aspect of patient care
• Answering incoming phone calls and assisting patients, insurance/benefits, and doctors offices in a professional manner
• Scheduling appointments
• Reads and understand clinical notes, and uses to schedule appointments
• Proactively manages appointments schedule by calling patients with appointment alternatives due to cancellations or no-shows
• Adheres to HIPPA and confidentiality laws regarding health information protection

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person