Client Care Coordinator

Overview
We are seeking a dynamic and compassionate Client Care Coordinator to join our healthcare team. This vital role involves coordinating patient care, managing communication between patients and healthcare providers, and ensuring seamless delivery of services across various clinical settings. The ideal candidate will possess a strong understanding of medical terminology, hospital workflows, and patient-centered care principles. Your energetic approach will help foster positive patient experiences while supporting clinical teams in discharge planning, intake processes, and case management. This paid position offers an exciting opportunity to make a meaningful difference in patients’ lives through dedicated service and efficient coordination. Responsibilities

• Act as the primary point of contact for patients, families, and healthcare providers, ensuring clear communication and timely information exchange
• Coordinate patient intake, discharge planning, and follow-up care to streamline clinical workflows
• Assist with utilization review and utilization management processes to optimize resource use and ensure compliance with healthcare standards
• Support case management activities by tracking patient progress, updating electronic health records (EHR) systems, and facilitating interdisciplinary collaboration
• Maintain thorough documentation of patient interactions, medical records, CPT coding, ICD-9/ICD-10 coding, and other relevant clinical data
• Collaborate with social work teams, behavioral health specialists, and hospice care providers to address complex patient needs
• Ensure adherence to HIPAA regulations by safeguarding patient information during all interactions and documentation processes

Experience

• Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and discharge planning procedures
• Experience working with EMR (Electronic Medical Records) or EHR systems is essential
• Familiarity with managed care processes, utilization review, and case management practices highly desirable
• Excellent communication skills with the ability to handle intake assessments and coordinate multidisciplinary teams effectively
• Ability to thrive in fast-paced environments requiring attention to detail and critical thinking skills

Join us in delivering exceptional patient service through proactive coordination and compassionate support. Your dedication will directly impact the quality of care patients receive while advancing your career within a vibrant healthcare environment.

Pay: From $17.00 per hour

Work Location: Hybrid remote in Columbus, OH 43215