Care Coordinator

Riverbend

place Lawrence, 01843

local_atm $24an hour

Job description

Who is Riverbend?

Riverbend provides top tier addiction recovery treatment, behavioral health services, and community re-entry services.

At Riverbend, we are devoted to providing the highest quality care to those we serve and to assemble a professional and compassionate, determined, yet patient employee team to deliver exceptional service.

Our Culture:

Mission first: Our mission is simple, but not easy. Deliver the highest level of professional and compassionate care to all we serve, whether they require addiction services, sober housing, outpatient clinical care, outreach services, community re-entry services, or any other needs that we may be able to deliver.

Cooperative Teamwork: Our mission is not easy, but when a team works together, anything is possible. We strive to assemble and operate efficient and caring teams to operate all our programs. We believe in collaboration, both for its problem-solving effectiveness, but we also value the comfort and perseverance that belonging to a strong team brings to the employee experience. It is more joyful and rewarding to go to work when you trust and care about the people you work with, and they trust and care about you.

Continuous Learning: Everyone brings skills to their job. At Riverbend, we want to keep building those skills and add new ones. Developing skills requires a humble, yet bold attitude. We only learn when we accept that we can always learn more, which requires humility. Still, we want all employees to be bold exercising the skills that they do have. Whether you come to Riverbend at the beginning of your employment journey, or you are a seasoned professional, we believe in developing your skill to the next level.

Skills Required:

You are an established team player and leader with the personal and leadership skills to elevate your team and peers. You have proven ability to maintain composure and exemplify to your team grace under pressure. You possess excellent organizational skills and can maintain prompt delivery of administrative scheduling and documentation.

Schedule: Tower Hill Men's Recovery Home, Sun-Thurs 7am-3pm

Care Coordinator:

The Care Coordinator is responsible for assisting clients to obtain needed services by providing information, referral coordination and follow-up; develop and connect with resources that address both substance use and mental health disorders; coordinate medical and behavioral services offered through health insurance; coordinate MAT and psychiatric services while client is in the program as well as assisting in the aftercare plan.

1. Supervise and monitor the health and safety of clients in the program.

2. Responsible for maintaining the staffing ratio as assigned by the Program Manager; (remaining on-site as directed by supervisor).

3. Attending and participating in weekly clinical and staff meetings.

4. Assist counsellors and intake coordinators in the intake process as assigned

5. Implement aftercare plans in collaboration with team members.

6. Connect clients with basic needs and treatment resources such as housing, transportation, clothing, income, medical services and behavioral services.

7. Complete and monitor referrals for MAT and medication services

8. Collaborate with providers to ensure a multidisciplinary approach to treatment

9. Educate clients in available resources and assist in supporting them to become independent in connecting with resources.

10. Facilitate psychoeducation groups with consultation and oversight from Clinical Director.

11. Participate in client treatment meetings

12. Assist in day-to-day operations of the program as needed.

13. Responsible for the immediate notification of safety/health/legal issues happening in the program (client or programmatic), including completing an Internal or Critical Incident Report form.

14. Responsible for timely calling out to identified supervisor due to inability to cover the shift.

15. Responsible for completing and authorizing weekly timesheets with your signature to accurately reflect hours worked on shift.

16. · Have knowledge and understanding of DPH regulations and Riverbend's Policy and Procedure manuals.

17. Other duties as assigned.

Knowledge and Skill Requirements:

Educational requirements, one must possess one of the following:

· High School diploma required. Bachelor's Degree preferred. At least a year of experience in the field preferred.

· Must become CPI, CPR/First Aid and MAP certified (training/certifications offered internally)

· Demonstrate the knowledge and ability to promote recovery.

· Valid driver’s license with acceptable driving record.

· Must use company vehicles and potentially personal vehicles to transport clients.

· Strong verbal & written communication skills.