CFC Intake Coordinator

CFC Intake Coordinator

Program: Child and Family Connections, Early Intervention

Location: Arlington Heights, IL

Hours: Full time, Monday - Friday, 7:30am-3:30pm (40 hours per week)

Pay: $21.00-$23.00/hr

Clearbrook is a non-profit, social services agency that specializes in providing innovative opportunities and services to individuals with intellectual and developmental disabilities.

The Intake Coordinator is responsible for facilitating telephone, fax and mail activity. Maintain program forms and public awareness materials. Complete initial intake phase of all referrals. Coordinate evaluation schedules for team evaluators. Create new client files.

Essential Functions:

Secretarial:

1. Receive and direct incoming phone calls in a cordial, professional manner.

2. Receive and distribute mail to appropriate staff.

3. Maintain an adequate supply of forms and informational materials.

4. File administrative and client files.

5. Support database activity.

6. Type material as requested.

7. Coordinate some provider evaluation schedules.

Intake:

1. Receive all intake calls, gather pertinent information from the caller.

2. Follow up on all referrals and complete the initial intake information for children referred by outside referral sources.

3. Mail/fax medical authorization forms to primary care physician.

4. Mail intake packet containing consent forms to family/guardian.

5. Enter all intake information into Cornerstone.

6. Reopen, assign, and enter information into Cornerstone for children re-referred.

7. Create new client files.

Minimum Education / Experience Requirements:

• High school diploma or equivalent, some college preferred
• 2 years of secretarial experience
• Computer proficient
• Good communication and organizational skills
• Involves extended periods of sitting

Full time Benefits:

• Health insurance
• Life insurance and long-term disability insurance (cost is covered by Clearbrook!
• Dental, short-term disability, critical illness
• 403(b) retirement savings with company contributions
• Paid vacation, paid holidays off, paid sick days
• Opportunities for referral bonuses and training bonuses
• And MORE!

We are proud to be an Equal Opportunity Employer (EOE).