Hospice Social Worker/Volunteer Coordinator- Green Valley/Nogales

Job Overview

As a dedicated hospice agency serving Southern Arizona communities, our mission here at Agape is simple yet profound. Provide comfort where there is pain, solutions where there are challenges, and peace where there is chaos, because every life deserves dignity and care.

To deliver on our mission, we believe in doing things differently. We put our team members first! When you feel supported, empowered, and valued, you deliver the kind of care that truly changes lives. That’s why we invest in your growth from day one through mentorship, ongoing education, and a culture that encourages innovation and intelligent risk-taking.

If you’re passionate about making a difference and want a career that grows with you, Agape Hospice is the place to be!

Summary

The position is a dual role with the medical social worker side being responsible for the implementation of standards of care for medical social work services and the volunteer coordinator side being responsible for recruiting, training, and matching volunteers with hospice patients based on patient preferences/ needs.

MSW Job Responsibilities:

1. Assesses the psychosocial status of patients and families/caregivers related to the patient's terminal illness and environment and communicates findings to the registered nurse and other members of the interdisciplinary group. Provides an assessment in the patient's identified residence and assistance when this is not safe and another plan is required.

2. Carries out social evaluations and plans intervention based on evaluation findings. Counsels patient and family/caregivers as needed in relationship to stress, and other identified coping difficulties.

3. Maintains clinical records on all patients referred to social work.

4. Provides information and referral services for organization patients and families/caregivers regarding practical and environmental needs.

5. Provides information to patients and families/caregivers and community agencies.

6. Serves as liaison between patients and families/caregivers and community agencies.

7. Maintains collaborative relationships with organization personnel to support patient care.

8. Maintains and develops contracts with public and private agencies as resources for patient and personnel.

9. Participates in the development of the individualized plan of care and attends regularly scheduled interdisciplinary group meetings.

10. Assists physician and other team members in understanding significant social and emotional factors related to health problems and death/dying issues.

11. Actively participates in quality assessment performance improvement teams and activities.

12. Other duties as delegated by the Clinical Supervisor.

Volunteer Coord. Responsibilities:

1. Participates in new employee orientation.

2. Recruits, interviews, evaluates, hires and trains volunteers for the hospice.

3. Conducts volunteer orientation per Agape Hospice policies.

4. Maintains HR files for all volunteers to remain compliant with requirements.

5. Ensures that volunteers understand their role in the hospice process and plan of care.

6. Assigns and schedules volunteers in the day-to-day administrative and/or direct patient care roles that best match their capabilities.

7. Maintains records of volunteers’ activities and keeps patient charts updated to reflect volunteer activity.

8. Actively participates in the interdisciplinary group meeting and documents appropriately.

9. Participate in Veteran Honoring’s for veteran patients of Agape who accept.

10. Ensure that volunteer hours meet or exceed 5% of total patient care hours.

11. Monitor and document the amount of cost savings achieved through use of volunteer hours.

12. Conduct ongoing education, training and appreciation activities directed to the volunteers

Position Qualifications:

1. A graduate of a bachelor’s program in social work accredited by the Council on
Social Work Education. Meets personnel qualifications stated in 418.114(b)(3).

2. Minimum of one year's experience in health care, hospice experience preferred. Understands hospice philosophy, and issues of death/dying.

3. Experience in a hospice care preferred.

4. Proficiency in computer applications to include MS Word, Excel and Outlook.

5. Demonstrates good verbal and written communication, and organization skills.

6. Possesses and maintains current CPR Certification.

7. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person