Patient Care Coordinator/ Front Desk Receptionist

a Prestigious Orthopedic physical therapy group and a member of the Confluent Health Family, is seeking a Front Desk Coordinator to join our amazing team at our office in Beverly Hills!

Great opportunity for aspiring healthcare professionals to learn the business side of healthcare!

Full-Time | Monday–Friday | 8-hour shifts

• Location: In-office – Beverly Hills, CA 90211
• Pay Range: $22–~$23+/Hour BOE
• Medical office experience required!
  
  

• 401(k) (up to 4% matching opportunity!)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
  
  

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
  
  

• 2 Year-Experience in Medical Office and Medical Billing/Collecting
• Physical Therapy billing experience is a plus!
• High School Diploma
• Bachelors Degree Desired
• Strong communication, problem solving, and analytical skills required
• Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
• Exceptional mathematics skills needed to make sound payment arrangements or calculate settlement estimates
• Capable of prioritizing and managing multiple responsibilities
• Ability to adapt to an ever-changing, fast-paced environment
• Organized and thorough in all account records and data entry
• Proficiency in Microsoft Word and Excel
  
  

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