Admin: Care Coordinator Associate

, a Modivcare Personal Care Service, is looking for a Care Coordinator Associate. In this role, you’ll play a meaningful part in helping patients and their families navigate care services—making a real difference every day by ensuring care needs are met smoothly and with care.

• Pay: $24.00/Hourly
• Schedule: M-F 8:30AM-5:00PM
• Office Address: 146 W Boylston Dr Suite 203, Worcester, MA 01606
  
  

We believe taking care of our team is just as important as taking care of our patients. Our benefits and perks include:

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance
  
  

As a Care Coordinator Associate, you’ll be a key connection point for patients, families, and healthcare providers. Your day-to-day work will include:

• Receiving and processing referrals from hospitals, physicians, and other healthcare partners
• Working closely with internal teams to determine eligibility and begin the intake process
• Serving as a friendly, knowledgeable point of contact for patients, families, and healthcare professionals
• Answering questions, addressing concerns, and guiding patients to the right services and resources
• Scheduling appointments while balancing provider availability and patient preferences
• Managing schedule changes, cancellations, and reschedules with care and attention
• Sharing important patient information with the appropriate care team members
• Maintaining accurate and organized patient records
• Providing compassionate, empathetic support throughout the care coordination journey
  
  

We’re excited to connect with someone who has:

• High school diploma or equivalent
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• English & Spanish speaker required
  
  

To provide access to the care that matters for those who need it most.

Our Values

Caring: We care about what we do and who we do it for.

Collaborative: We value the perspective and experience of all.

Dedicated: We are committed to making a real world impact.

Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace