Counseling Clerk II

JOB
Under minimal oversight, performs lead responsibilities for clerical operations of the counseling center.For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

EXAMPLE OF DUTIES
Serves as an initial source of information and assistance to persons contacting a counseling service center; communicates with customers, employees, and other individuals to disseminate or explain information; and sets up student appointments on continuing basis; refers student's questions on program prerequisites or graduation requirements to the appropriate staff member; reviews files, records, and other documents to obtain information to respond to requests; computes, records, and proofreads data and other information, such as records or reports; prepares and maintains student information database; assists in developing forms and procedures for counseling services; prepares and monitors daily schedule for counselors; completes work schedules and arranges appointments for staff and students; receives and verifies graduation petitions; composes a letters and other correspondence; proctors exams and delivers completed exams to instructors; scribes and /or reads exams for disabled students; administers tests; and provides mobility assistance training for visually impaired students; serves on committees as assigned; answers telephone and responds to voice mail and emails, routing as needed; processes outgoing and incoming mail including delivering mail, packages, and other materials; orders materials, supplies, and services, and completes records and reports; prepares and maintains an inventory of materials needed for various processes such as student orientation files; issues equipment and assists disabled students with computers and other equipment; schedules interpreters or captioners for deaf students; assembles and maintains materials for application packets, group orientation sessions, registrations, and other related documents; maintains counselor and staff attendance records; provides clerical support for administrative assistant; and assists other student service departments. Performs related duties as assigned.Serves as a lead in organizing daily operations of the counseling center; answers student questions on program prerequisites, graduation requirements, processes to complete, or refers to appropriate professional staff member; works directly with or provides liaison with F-1 international student programs; maintains database of counseling statistics; prepares monthly reports for district and external agencies; coordinates the work of and assists in the training of staff and temporary classified and student employees; maintains master files for fulltime and adjunct counselors; and prepares instructions for students regarding career and academic planning. Performs related duties as required.

SUPPLEMENTAL INFORMATION
Before You Apply: Follow the steps below to ensure your application is complete and ready for review. Applicants not following the guidelines below may be disqualified. Do not submit additional materials not requested or you may be disqualified.Required Application Documents: Applicants must submit the followingLos Rios Community College District ApplicationLetter of InterestResumeAdditional Instructions: Only information listed on the application and transcripts (if requested) will be used to verify Minimum Qualifications.Applications stating see other documents e.g. “see resume” or “see transcripts” will be disqualified.Applications missing any required documentation will be disqualified.