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Patient Care Coordinator – Neurology

GEM Neurology
place Clinton, 37716
local_atm $20 - $24 USD /HOUR

Patient Care Coordinator – Neurology
Experienced Medical Front Desk Required
GEM Neurology PLLC – Clinton, TN 37716

Job Type: Full-time
Pay: $20.00 to $24.00 per hour
Expected Hours: 35 per week

GEM Neurology PLLC is seeking an experienced, polished, and highly reliable Patient Care Coordinator to join our private neurology practice in Clinton, Tennessee, starting in July 2026.

This is primarily a front desk position for someone who can confidently manage the daily flow of the clinic, communicate professionally with patients, and keep the office organized and efficient. Prior experience as a medical assistant is also valued, as this role may occasionally include limited back-office support when needed. The position is approximately 80% front desk and 20% medical assistant support when needed.

This opportunity is ideal for someone with recent experience in a medical or dental front office who is looking for a structured, predictable, and professional work environment.

Schedule

  • Monday through Friday
  • 8:00 AM to 4:00 PM
  • 1-hour unpaid lunch
  • No weekends

Why Join GEM Neurology?

  • Low-volume private neurology practice
  • Typically 10 to 14 patients per day
  • Solo physician practice
  • Structured workflow
  • Professional, respectful, and organized work environment
  • Strong reputation for quality care and patient experience
  • Opportunity for long-term stability and growth

Responsibilities

  • Greet patients and manage check-in and check-out
  • Answer phones and schedule appointments
  • Verify insurance and collect co-pays
  • Maintain accurate patient demographic and insurance information
  • Request, receive, and organize medical records
  • Scan, fax, and process documents accurately
  • Manage EMR tasks and support daily front office workflow
  • Call patients as needed
  • Help maintain a professional and welcoming patient experience
  • Provide limited medical assistant support when needed

Requirements

  • Recent experience in a medical or dental front desk role is required
  • Prior medical assistant experience is a plus
  • Strong communication and organizational skills
  • Ability to multitask efficiently and accurately
  • Comfort using electronic medical records
  • Professional, dependable, and detail-oriented
  • Professional references may be requested
  • Experience with billing and coding is a plus

Compensation

  • $20.00 per hour starting rate
  • $21.00 per hour after 6 months
  • $22.00 per hour after 1 year
  • $23.00 per hour after 2.5 years
  • $24.00 per hour after 5 years

Performance Bonus
Eligible after 1 year of employment based on performance, reliability, professionalism, and clinic needs. Bonus is not guaranteed and is awarded at employer discretion.

Benefits

  • 12 days PTO annually, accrued per pay period
  • 2 paid sick days per year
  • 6 paid holidays
  • No health insurance provided

About GEM Neurology PLLC
GEM Neurology is a private neurology clinic in Clinton, Tennessee, specializing in Parkinson’s disease and movement disorders, headache medicine, epilepsy, stroke care, and cognitive disorders. We are a low-volume, high-quality practice focused on patient experience, efficiency, and long-term stability.

How to Apply
Please apply through Indeed with your resume. Selected candidates will be contacted for an initial virtual interview screening.

Pay: $20.00 - $24.00 per hour

Benefits:

  • Opportunities for advancement
  • Paid sick time
  • Paid time off

Work Location: In person