Benefits:
- Employee discounts
- Opportunity for advancement
- Paid time off
Position Summary:
We are seeking a detail-oriented and organized Referral Intake Coordinator to join our team. This role is responsible for managing all incoming referrals, ensuring accurate patient information entry, and supporting the scheduling department as needed. The ideal candidate thrives in a fast-paced environment, communicates effectively, and prioritizes accuracy and urgency in their work.
Key Responsibilities:
We are seeking a detail-oriented and organized Referral Intake Coordinator to join our team. This role is responsible for managing all incoming referrals, ensuring accurate patient information entry, and supporting the scheduling department as needed. The ideal candidate thrives in a fast-paced environment, communicates effectively, and prioritizes accuracy and urgency in their work.
Key Responsibilities:
- Receive and record all incoming referrals in a timely and organized manner
- Create new patient charts with complete and accurate demographic, insurance, and clinical information
- Review referral orders for completeness and accuracy
- Contact referring providers for clarification on unclear or incomplete orders
- Process referrals efficiently while maintaining a high level of attention to detail
- Prioritize urgent referrals and ensure timely handling
- Assist with answering incoming phone calls in a professional manner
- Support scheduling of patients as needed
Qualifications:
- Previous experience in radiology intake, scheduling, or medical office setting preferred
- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of medical terminology and insurance processes is a plus
- Proficient in EMR systems and basic computer skills
Why Join Us:
- Supportive team environment
- Opportunity for growth within the organization
- Meaningful work helping patients access care

