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Senior Hospice Patient Care RN Manager

Heartland Hospice
place Waterloo, 53594
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Nursing Other Behavioral, Mental, or Healthcare Field
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Internship Supervision
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Medical/Vision/Dental Insurance PTO
Overview:

Lead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Senior Patient Care RN Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.

As a Senior Hospice RN Patient Care Manager, you will:

Lead and support hospice patient care operations to ensure quality and compliance

Supervise, teach, evaluate, and develop nursing and clinical associates

Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking

Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation

Oversee scheduling, visit assignments, and timely completion of patient visits

Respond compassionately and professionally to referrals and clinical inquiries

Serve as a liaison between clinical teams, leadership, and external providers

Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC About You:

Qualifications – What You’ll Bring:

Current Registered Nurse (RN) license in the state of employment

Graduate of an accredited nursing program (Associate degree accepted with relevant experience)

Minimum 3 years direct patient care experience

Knowledge of hospice principles, regulatory compliance, and managed care

Strong communication, collaboration, and organizational skills

Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software

Valid driver’s license and automobile insurance

Ability to provide skilled nursing care as needed, including on-call responsibilities * CPR certification

Preferred Experience (Not Required):

Bachelor’s degree in Nursing

2+ years hospice or home care experience

Leadership experience in clinical supervision or program management

Certified Hospice and Palliative Nurse (CHPN) certification We Offer:

Benefits for All Associates (Full-Time, Part-Time & Per Diem):
  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
Additional Full-Time Benefits:
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Ready to Join a Team That Cares?

Apply today and bring your leadership skills to a team that’s dedicated to delivering exceptional end-of-life care with heart. Legalese:
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
Location: Heartland Hospice Our Company:

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:
  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Professional Field

professional badgeNursing
professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Issues

Aging
Medication Management

Age Groups

Preteens/Tweens (11-13)

Therapeutic Approach

Methodologies

ECT

Modalities

Families

Practice Specifics

Populations

Hospice/Palliative Care
Undergraduate/Graduate/Post Graduate
Racial Justice Allied

Settings

Hospice
Milieu
Research Facilities/Labs/Clinical Trials
Home Health/In-home
Forensic