Intake Coordinator

The Intake Coordinator plays a crucial role in the healthcare setting, acting as the first point of contact for patients and ensuring a smooth onboarding process. This position requires strong organizational skills, attention to detail, and a comprehensive understanding of Behavioral Health Home Program. The Intake Coordinator will be responsible for scheduling with newly referred clients and completing the opening process.

Responsibilities

• Contacting newly referred clients, scheduling to meet with them in their homes, the community or office.
• Completing required opening paperwork.
• Completing necessary releases.
• Completing initial treatment plan and comprehensive assessment.
• Maintain patient files in accordance with regulations, ensuring confidentiality and security of sensitive information.
• Collaborate with team members to improve intake processes and enhance patient experience.
• Working with our Behavioral Health Team to best assign new clients to a Care Coordinator.

Qualifications

• Valid MHRT/C
• 2 years working in Care Coordination/ Case Management (preferred)
• Knowledge of HIPAA regulations and compliance standards is essential.
• Proficiency in using electronic health record systems is an advantage.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare professionals.
• Ability to work collaboratively within a team environment while maintaining a high level of professionalism.

This role is ideal for individuals who are passionate about patient care and are looking to contribute positively to a healthcare team while ensuring that all intake processes run smoothly and efficiently.

Pay: $25.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

License/Certification:

• MHRT/C (Required)
• Drivers License (Required)

Work Location: In person