Patient Care Coordinator

Job Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your energy and dedication will directly impact patient experience and clinic efficiency. In this vital role, you will serve as the primary point of contact for patients, guiding them through their healthcare journey with enthusiasm and professionalism. Your proactive approach will ensure smooth scheduling, accurate documentation, and seamless communication between patients and medical staff. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient care, this position offers an exciting opportunity to make a meaningful difference every day.

Duties

• Greet patients warmly, verify their information, and assist with appointment scheduling to optimize clinic flow
• Manage leads proactively in an efficient and professional manner.
• Meet and manage KPIs related to sales goals.
• Provide clear guidance in regards to treatment plans, and billing processes to patients
• Work with multiple financing companies to guide patients with potential financing options.
• Maintain accurate documentation using medical terminology and administrative support tools in compliance with healthcare regulations
• Answer phone calls promptly, address patient inquiries, and direct calls appropriately to ensure excellent communication

Experience

• Prior experience working in a medical or dental office setting is highly preferred
• Strong knowledge of medical terminology and healthcare procedures to effectively communicate with patients and staff
• Proven ability to achieve sales goals and provide exceptional medical administrative support in a busy office environment
• Office experience demonstrating proficiency in scheduling software, electronic health records (EHR), or practice management systems
• Experience in plastic surgery office environment is a plus but not required; a willingness to learn is essential

Join us in creating a welcoming environment where patients feel cared for from the moment they walk through the door. Your dedication will help streamline operations and enhance the overall patient experience!

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Parental leave

Work Location: In person