Sid Jacobson JCC is a vibrant, mission-driven community center serving individuals and families of all ages and backgrounds. With growing membership year over year, our Health and Wellness Center is a cornerstone of community connection, wellness, and belonging.
The Role
We are seeking a dynamic, service-driven leader to oversee the daily operations of our Welcome Desk while serving as a visible manager across the Health and Wellness Center.
This role leads front-of-house operations, supervises Welcome Desk staff, supports member engagement and registrations, and strengthens communication between the Welcome Desk and Health and Wellness departments. As part of the leadership team, this position participates in the Manager on Duty (MOD) rotation, providing operational oversight and facility support.
Key Responsibilities
Must have Health Club Manager experience
Oversee daily Welcome Desk operations and ensure exceptional member service
Recruit, train, supervise, and schedule front desk staff
Serve as escalation point for member concerns
Support registrations, transactions, and administrative reporting
Create program flyers in Canva using Marketing templates
Participate in leadership planning and cross-department coordination
Serve as Manager on Duty, responding to operational and safety needs
Compensation details: 60000-65000 Yearly Salary
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Professional Field
Other Behavioral, Mental, or Healthcare Field