Senior Admissions Counselor

| Full-Time | Sales

About The Organization

We are a nationally accredited, multi-state behavioral healthcare organization with a family of treatment centers including: Renaissance Recovery, Alliance Recovery, Connections Mental Health, California Detox, and The District Recovery Center, which are widely recognized for clinical excellence.

Position Overview

The Senior Admissions Counselor leads all admissions and call center sales operations, driving growth through strategic planning, performance management, and team leadership. This role combines strategy with hands-on operational oversight, serving as a key link between admissions, clinical teams, and executive leadership.

Key Responsibilities

• Oversee daily admissions and call center operations
• Set and achieve admissions goals aligned with organizational growth
• Establish and monitor performance metrics and KPIs
• Coach, mentor, and develop high-performing admissions teams
• Ensure accurate lead tracking, reporting, and data integrity
• Collaborate with clinical leadership on bed availability and intake coordination
  
  

• 2+ years of call center leadership experience (behavioral healthcare preferred)
• Proven ability to manage admissions teams, metrics, and conversion performance
• Experience with Kipu and Zoho preferred
• Strong leadership, communication, and organizational skills
  
  

• Leadership role within a respected and growing organization
• Direct impact on admissions strategy and organizational performance
• Collaborative, ethical, and mission-driven leadership culture
• Competitive compensation with long-term growth opportunity
  
  

- Take the lead in shaping the future of a growing healthcare organization.

Send Resume/Cover letter to HR@RenaissanceRecovery.com