WC&M

Patient Care Coordinator / Medical Assistant

The Women's Clinic & MedSpa

place Lakewood, 98439

local_atm $20 - $25 USD /HOUR

Women’s Health Clinic & MedSpa

Job Overview

We are seeking a compassionate, organized Patient Care Coordinator / Medical Assistant to join our women’s health clinic. This role combines clinical support with administrative coordination to ensure a welcoming, efficient, and high-quality patient experience. The ideal candidate is detail-oriented, comfortable with technology and electronic health records, and enjoys supporting both patients and providers in a professional outpatient setting.

This position plays an important role in maintaining smooth clinic operations while helping patients feel heard, supported, and cared for throughout their visit.

Responsibilities

Welcome patients and assist with check-in, intake forms, and insurance verification using the clinic’s electronic health record (EHR) system.
Obtain and accurately document vital signs including blood pressure, pulse, respiration, temperature, and weight after rooming patients.
Assist providers during examinations and in-office procedures by preparing rooms, maintaining sterile technique when needed, and organizing supplies.
Prepare patients for examinations and procedures while ensuring comfort, safety, and privacy.
Maintain accurate clinical documentation within the EHR, including intake information and provider instructions.
Review chart notes following patient encounters to ensure documentation accuracy, completeness, and compliance.
Verify that clinical documentation correctly reflects the services performed and correct any inaccuracies when necessary.
Review and confirm ICD-10 diagnostic codes for accuracy.
Ensure completion of follow-up tasks associated with each encounter, including sending referrals, submitting imaging orders, and transmitting laboratory orders when indicated.
Communicate clearly and professionally with patients by phone, in person, and through written communication such as text messaging, email, and patient portal messaging.
Maintain cleanliness and safety of exam and procedure rooms, including proper room turnover after procedures in accordance with bloodborne pathogen safety standards.
Maintain clean, organized exam rooms and ensure clinical supplies are stocked and ready for use.
Support clinic workflow by assisting with administrative tasks such as scanning documents, processing referrals, and coordinating laboratory orders when needed.
Uphold strict HIPAA privacy and confidentiality standards when handling patient information and communications.
Contribute to a positive, respectful clinic culture focused on patient-centered care.

Qualifications

Experience as a Medical Assistant, CNA, or patient care coordinator in an outpatient clinic preferred, though motivated candidates willing to learn are encouraged to apply.
Experience in women’s health, obstetrics/labor & delivery, gynecology, or medical spa environments is a benefit.
Strong listening skills and the ability to make patients feel comfortable, respected, and heard are essential.
Strong computer and organizational skills, including comfort using electronic health record systems.
Familiarity with medical terminology, documentation accuracy, and basic clinical procedures such as obtaining vital signs.
Comfortable communicating with patients verbally, in person, and through written digital communication such as text and email.
Strong attention to detail when reviewing chart documentation and encounter notes for accuracy.
Understanding of HIPAA privacy regulations and patient confidentiality requirements.
Knowledge of bloodborne pathogen safety standards and clinical room sanitation practices preferred.
Excellent communication skills and the ability to interact professionally with patients and team members.
Ability to multitask and remain calm in a busy clinical environment.