Lead Patient Care Coordinator

Do you enjoy helping people and want to be part of a supportive healthcare team? Are you organized, friendly, and looking to grow your career in the medical field? If so, this could be the perfect role for you!

At M3 Physical Therapy, our patients’ whole-body health is our top priority. We provide individualized care plans, work closely with physicians, and help people reach their goals of feeling and moving better. Our team is passionate, collaborative, and focused on making a difference.

What You’ll Do

As a Patient Care Coordinator (PCC), you’ll be the first point of contact for our patients and play an important role in creating a welcoming experience.

Your day-to-day will include:

• Greeting patients and managing check-in/check-out
• Answering phones, scheduling, and sending appointment reminders
• Verifying insurance and authorizations
• Collecting and posting payments
• Keeping patient records accurate and up to date
• Communicating with therapists, billing, and physicians
• Supporting the team with front desk and administrative tasks

What We’re Looking For

We’re seeking someone who is:

• Friendly, professional, and compassionate
• Organized with strong attention to detail
• Comfortable using Microsoft Word, Excel, and EMR software (training provided)
• A great communicator—both on the phone and in person
• Able to multitask in a fast-paced environment
• A true team player who is reliable and proactive

Why Join Us?

At M3 PT, we adhere to our Core Values and expect everyone’s actions to reflect them:

• Work as a team - make each other's lives easier
• Embrace change to achieve a better....
• Be honest and transparent
• Make everyone you interact with feel significant
• Deliver your best in every situation
• Strive for a healthy body and a peaceful Mind

How to Apply

• Complete this quick pre-interview form: https://forms.gle/c4JW7XHC28GtiDCk7
• Send your resume to Amanda at careers@m3pt.com with the subject line: Last Name, First Name – clinic you are applying for
• Be sure to include the date you submitted your form online✨

If you’re ambitious, organized, and love helping others—this is your chance to join a team that truly cares. We’d love to meet you!

Job Types: Full-time, Part-time

Pay: From $17.87 per hour

Work Location: In person