• Patient Intake Coordinator (Healthcare)

Job Description

Our home health and hospice agencies are located throughout California, Hawaii, Oregon and Washington. They serve the entire community and offer personalized in-home care, and many have been recipients of Home Care Elite awards.

Job Summary:

The LVN Clinical Intake Coordinator is responsible for managing incoming referrals, verifying insurance coverage, and coordinating communication between patients, families, physicians, and internal healthcare teams. This role supports home health operations by ensuring smooth intake processing and scheduling.

Key Responsibilities:

• Coordinate incoming referrals and verify insurance coverage
• Handle calls from patients, families, physicians, and care teams
• Manage patient intake, scheduling, and follow-ups
• Track hospitalizations and ensure proper referral continuity
• Communicate updates with nursing, therapy, and support staff
• Assist with staffing and scheduling coordination
• Maintain accurate documentation and records

Required Qualifications:

• LVN License (Mandatory)- Licensed Vocational Nurse
• Minimum 1 year of healthcare experience
• Strong communication and coordination skills
• Experience with patient intake / scheduling preferred

Education:

• High School Diploma / GED – Required
• Associate / Technical Degree – Preferred

Preferred:

• 3+ years healthcare experience
• RN or LVN licensure

Submission Requirements (MANDATORY):

• RTO (if any)- RTO = Requested Time Off It means any days the candidate already knows they will NOT be available to work.
• Date of Birth
• Last 4 digits of SSN

Important Notes:

• Must have active LVN license
• Role is clinical + coordination (not bedside)
• Home Health experience is a plus

What is this job?
This is a medical office coordinator job (NOT hospital bedside work)

Who should do this job?
A person with LVN license (nurse qualification)

BUT…

They are NOT treating patients
They are doing office + coordination work

What do they actually do daily?

Think like this:

1. Answer calls

• Patients call
• Doctors call
• Families call

They handle all this

2. Handle patient intake

• New patient comes → they collect details
• Enter into system

3. Manage referrals

• Doctor sends patient → they process it
• Schedule visits

4. Follow-up

• If patient goes to hospital → track it
• Make sure care continues

5. Scheduling

• Coordinate nurses / visits

What kind of candidate you need

Someone like:

• LVN nurse
• Worked in clinic / home health / office
• Has done:
• patient intake
• scheduling
• coordination

Simple Example

If a nurse says:

“I worked in a clinic handling patients, calls, scheduling”

GOOD FIT

Pay: $32.00 per hour

Expected hours: No less than 40.0 per week

Work Location: In person