Location: Rutherford, NJSalary: $20.00 USD Hourly - $22.00 USD HourlyDescription: Our client is currently seeking a Patient Care Coordinator who is responsible for creating a welcoming, supportive, and efficient patient experience within a busy medical office. As the first point of contact, this role ensures smooth patient flow, verifies insurance for reimbursement accuracy, and manages communications between patients and healthcare staff. The coordinator will work within a diverse team of approximately 40 employees, contributing to a collaborative, multicultural work environment.This position is essential in supporting customer service operations, patient engagement, and administrative accuracy during evening and weekend shifts.This job will have the following responsibilities:Greet patients and visitors warmly, providing a positive and professional first impression.Respond to inquiries, manage phone calls, and direct communication to appropriate staff.Maintain a comfortable and organized reception area.Schedule, reschedule, and cancel patient appointments using the EMR system (Epic).Confirm upcoming appointments and manage provider schedules efficiently.Assist patients with scheduling needs, including follow‑ups and clarifications.Verify active insurance coverage to ensure eligibility and reimbursement.Process intake forms, update patient demographics, and maintain accurate records.Handle billing‑related information while ensuring patient confidentiality.Serve as a liaison between patients, physicians, and office staff.Maintain open communication channels to support patient needs and office workflows.Ensure all daily administrative tasks are completed before the end of each shift.Resolve patient concerns with empathy and professionalism.Manage wait times and keep patients informed of expected delays.Support a friendly and inclusive environment aligned with team culture.Qualifications & Requirements:Minimum 2 years of experience in a healthcare or medical office setting.Availability to work nights, weekends, Sundays, and holidays.Experience with EMR systems (Epic preferred).Strong customer service and multitasking abilities.Effective communication skills and ability to work well in a diverse team.By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.Contact: vtripathi01@judge.comThis job and many more are available through The Judge Group. Find us on the web at www.judge.com
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