LVN Community Liaison (Hospice)

Founded in 2007 by nurses whose visions for the company are built on client-focused quality care for patients and their families first– ANX is committed to providing expert, reliable care utilizing best practices with an emphasis on community health.

Home Healthcare: We provide physician-ordered skilled nursing and health care services to homebound patients recovering from illness or injury. We have worked with physicians and families in developing custom home care solutions for patients requiring specialists in wound care, diabetes management, cardiac rehabilitation, physical therapy, occupational therapy, speech therapy, nutritional assessments and dietary counseling.

ANX Hospice Care: ANX also provides 24/7 hospice care for individuals with limited life expectancies or for patients no longer willing to seek aggressive medical treatment. Hospice care is provided by our specially-trained team of health care professionals, including a medical director/physician, medical social worker, skilled nurse, home health aide, spiritual counselor and hospice volunteer.

With these strong values, we are able to partner with multiple insurances, offer an array of services, and have been awarded with:

• Best Places to Work (2017 to 2025) - SF Business Times/Silicon Valley Business Journal
• Gold Seal of Approval from The Joint Commission for meeting rigorous performance standards in delivering quality, safe care
• CMS - Center for Medicare & Medicaid Services Certified
• Health Plan of San Mateo Preferred Partner
• Kaiser Permanente Preferred Partner
• Dignity Health Preferred Post-Acute Care Partner
• 5.0 Star Reviews on Indeed
• 4.6 Star Glassdoor Rating with 95% CEO approval
  
  

• Earn $94k-$114k annual, DOE
• Strong market competitive compensation plans
• Medical, Dental and Vision Coverage
• Paid time off, sick time and holiday pay
• Options for FSA, Dependent Care, Commuter Benefits
• Company paid life insurance
• Employee Discount Program
  
  

The Hospice LVN Community Liaison serves as a clinical resource and liaison between healthcare providers, patients, and families to ensure a smooth transition of care to a hospice or home health environment. This role is key in supporting company growth by building and maintaining professional referral relationships and utilizing clinical knowledge to increase admissions and manage care coordination.

Job Description:

• Establish, grow, and maintain professional referral relationships within the medical community, including RCFE buildings, and long-term care facilities.
• Actively market and present the features and benefits of hospice and home health services, highlighting differentiators.
• Serve as a primary hospice resource to the medical community, patients, and families.
• Identify and promote educational opportunities and assist with the delivery of presentations to referral partners.
• Work collaboratively with the Care Transition Nurse marketing and business development team to achieve monthly admission targets.
• Evaluate medical community needs and inform management of patient care trends.
• Visit assigned facilities or accounts by Care Transition Nurses and or Account Executive on a regular basis
• Participate in community outreach activities and represent the hospice program at professional conferences and events.
• Need to be able to read history and physical and summarize timelines of declines, hospitalizations, ER visits, reports from family and facility
• Be able to clearly explain consents
• Be able to determine DME needs in collaboration with the RN
• Do post admission check in with facilities
• Facilitate the communication of clinical care needs for new palliative and hospice patients
• Respond to referrals from Discharge Planners, and Intake staff in an expedient manner.
• Perform informational and onsite visits to new patients and families to:
• Obtain necessary information and signatures on consent forms.
• Ensure the patient has an overseeing physician and obtain the necessary orders for the plan of care.
• Maintain the utmost confidentiality in the handling of patient information and medical records, complying with all HIPAA protections
  
  

• Current, unencumbered Licensed Vocational Nurse (LVN) license in the state of service.
• Minimum of one (1) year of experience in a clinical or sales role within the healthcare industry
• Proven track record of developing and maintaining relationships within a competitive marketplace.
• Excellent oral and written communication, critical thinking, and interpersonal skills.
• Demonstrated organizational skills and ability to manage a demanding, fast-paced environment and deadlines.1
• Familiarity with general computer functions
  
  

• Minimum of 1 year of experience in hospice, home health, or a related healthcare setting.
• Strong knowledge of hospice regulations, Medicare guidelines, and end-of-life care.
• Excellent communication and interpersonal skills to effectively engage with healthcare professionals, patients, and their families.
• Ability to collaborate smoothly with the RN and the rest of the IDG team
• Compassionate and empathetic nature with a genuine desire to provide comfort and support to patients and their families.
• Proficient computer skills and experience with electronic medical records systems.
• Valid driver's license and reliable transportation for travel to healthcare facilities and patient homes.