Patient Care Coordinator

Company Overview

Foot & Ankle Institute of the Carolinas, PA is dedicated to providing comprehensive foot and ankle healthcare for the entire family. Our team specializes in both invasive and non-invasive procedures, committed to improving our patients' quality of life through expert care and compassionate service.

Summary

We are seeking an on-site, Patient Care Coordinator to join our team. This vital role ensures smooth clinic operations and exceptional patient experiences by coordinating appointments, managing patient communications, and supporting clinical staff. Join us in delivering top-tier foot and ankle care with professionalism and empathy.

Responsibilities

• Greet and check-in patients, ensuring a welcoming environment.
• Schedule appointments and manage patient calendars efficiently.
• Verify insurance information and process billing support.
• Maintain accurate patient records with attention to detail.
• Coordinate communication between patients and medical staff.
• Assist with administrative tasks to support clinic operations.
• Ensure compliance with healthcare regulations and privacy standards.
• Provide exceptional customer service to enhance patient satisfaction.

Qualifications

• Proven experience in a medical office setting.
• Strong knowledge of medical terminology.
• Excellent organizational and administrative skills.
• Ability to handle sensitive information with discretion.
• Effective communication skills, both verbal and written.
• Experience with medical billing or insurance processing is a plus.
• Familiarity with healthcare software systems preferred.
• Prior experience in a podiatry office is advantageous.

If you are passionate about providing outstanding patient care and thrive in a dynamic healthcare environment, we invite you to become a valued member of our team. Your dedication can make a real difference—apply today and help us elevate foot and ankle health for our community!

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person