HBWN

SSVF RRH Housing Case Manager

Homeward Bound of Western North Carolina

place Asheville, 28800

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Other Behavioral, Mental, or Healthcare Field

local_atm $24.15 an hour

Homeward Bound’s SSVF Rapid Re-Housing Program provides short-term financial assistance for housing and case management support to veterans and their families experiencing homelessness in Buncombe County. The program’s temporary financial assistance assists with move-in costs and can also provide short-term rental and/or utility assistance. The program offers resources and services that are tailored to the unique needs of the household. The Case Manager is a source of support and guidance. Case Managers are trained to assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability. Case Managers should feel comfortable working with a variety of traditional housing barriers such as mental illness and substance abuse disorders, and have strong administrative skills and documentation standards. Most importantly, we are looking for individuals that have a passion for the work and compassion for all people experiencing homelessness in our community, no exceptions.

Please attach a resume and cover letter when applying.

Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives
Maintain contact with all housing clients on a scheduled basis, appropriate to their particular status and needs
Ensure that all client interactions are person-centered, goal-focused and reflect each client’s housing stability plan
Build professional relationships with clients, providers, and community partners
Provide clients training in the areas of personal hygiene, accessing community resources, medical adherence, household management or other needs as outlined in the client’s goal plan
Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life
Provide transportation to clients when required
Make referrals to supportive services in our community as appropriate and support each client in navigating this process
Facilitate and assist with client move-in process
Facilitate and assist with moving-out clients and cleaning units
Must be able to lift 50lbs
Be an effective mediator and advocate for all housing clients
Effectively use compliance tools and ensure observance of all data standards and record-keeping as required the grant requirements and Homeward Bound
Document all client interaction and maintain accurate paperwork/reports
Perform annual re-certifications and inspections for each client and accurately update files as necessary
Attend weekly case management meetings and other specified meetings and trainings as required.
Communicate effectively in oral and written forms with clients, their families, their significant others, coworkers, supervisors, other service agencies and the community
Operate proficiently a personal computer, software, fax machine, printer, and copier

** This job description does not list all of your job duties. Occasionally, your supervisor might request that you perform other reasonable duties in order to most effectively work towards Homeward Bound’s mission of ending homelessness.

Homeward Bound bases its human resource decisions on objective criteria without regard to any characteristic or condition protected by law. We are committed to a workplace that offers equal opportunity without discrimination based on race, color, national origin, citizenship, sex, pregnancy, sexual orientation, gender identity or expression, age, religion, disability, genetic information/medical history, military/veteran status, marital status, familial status, LGBTQIA status, or any characteristic or condition protected by law, but not specifically mentioned here.