Care Manager III

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The Care Manager III (CMIII) provides intensive case management services for a caseload of up to 20 high risk Health Plan of San Clara members.

The CMIII is responsible for the assessment of clients with multiple medical and psychosocial needs. The CMIII also plans, monitors services and interventions ensuring provision of quality care, and provides mentorship and training for all new case management staff and interns.

• Conducting comprehensive assessments and re-assessments of client psychosocial, physical and mental health, environmental and spiritual needs to develop the client Community Living Plan.
• Conducting on-going client home, acute hospital and skilled nursing facility visits to review and modify their Community Living Plan.
• Providing crisis intervention, advocacy, problem solving and therapeutic interventions services to the client.
• Writing comprehensive assessments.
• Based on assessment information with the client develops and initiates the Community Living Plan, which is client-centered, comprehensive and consistent with program guidelines and policies and procedures.
• Documenting and updating progress notes of all case management activity within 24-48 hours.
• Evaluating client ability to remain safely at home and coordinate appropriate placement if needed.
• Acting as liaison between the client, caregiver, physicians and community service providers to update, arrange and monitor client care-based program operation guidelines. Providing mentorship, consultation and training to all new case management staff and interns.
• Attending and participating in program leadership, research study, continuing education and Care Manager Development Program meetings as required.
  
  

• Master’s degree in Social Work (M.S.W.)
• 2 years of experience working with disabled adults and/or older adults.
• 2 years of experience resolving medical and psychosocial problems for functionally impaired adults.
• Exceptional communication and presentation skills.
• Detail oriented with good problem-solving skills and the ability to prioritize multiple tasks.
• Proficient computer literacy skills.
  
  

• LCSW certification.
• 1 year of experience working with individuals with mental and/or behavioral health diagnoses and substance abuse disorders,
• Bilingual language skills.
  
  

$95,170 - $113,742/Annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

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We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

• Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
• All official communication will come from a verified IOA email address.
• If you receive any suspicious communication or requests, report them to talentacquisition@ioaging.org.
• All legitimate job openings can be found on the Institute on Aging Careers Page.