Front Office Admin Assistant / Patient Care Coordinator For Medical Office

Are you a whiz at building relationships with others and staying on top of all the details?

Do you thrive when helping patients implement complex care plans, advocating for their needs, and ensuring they are in good hands?

Are you looking for an established, innovative clinic you can grow with that prioritizes manageable workloads, authentic connection, and collaboration at all levels? [Did you even think that existed?]

At Gordon Medical, we provide personalized treatment for patients with complex chronic illness and community education that integrates the best of traditional and alternative healthcare. And we’re proud to hear our newest staff expressing gratitude for finding a clinic our size that’s also so friendly and organized. [We’ve worked hard to get here!]

We’re wondering if you might be the next addition to our thriving team? We’re expanding and have an immediate opening for an experienced medical admin - and all round fantastic person - to join our Front Desk team.

• Ensure a welcoming and stream-lined experience for patients visiting our clinic by providing warm, clear, and reliable support they can trust.
• Support Front Desk with scheduling, shipping, billing, and records requests.
• Assist our Lab Tech with shipping test kits, uploading lab reports, and setting up specialty lab accounts.
• Provide back-up coverage for our virtual Patient Care Coordinators and serve as their on-site representative by clarifying patient treatment plans, maintaining electronic files, and submitting orders for prescriptions, supplements, labs, and recommended services.

The best part is that you get to take pride in and ownership of your work and special projects, while knowing an entire team of experienced, fun-loving folks have your back. This really is a special place to do your best work and take your career to the next step. [This is the starting point for promotion to other positions when they become available.]

Interested? Send us a resume and cover letter detailing why you believe you’re qualified for this position, how it fits with your professional goals, and what excites you about this position and our clinic. Please include references if you have them. Bonus points for experience in integrative medicine, a sense of humor, and unusual hobbies.

This position is available immediately and is a full-time, in-office position (not remote). Preference will be given to applicants who live within a 20 mile radius of San Rafael.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Application Question(s):

• What interests you about integrative healthcare?

Education:

• Associate (Required)

Experience:

• Customer Service: 2 years (Required)
• Medical Office: 2 years (Required)

Work Location: In person