- Bachelor Degree in Social Work, Counseling, Psychology, Sociology or related field; experience will be considered in lieu of education
- A minimum of two (2) to four (4) plus years of experience in a human services related field (or years of education in a human services field beyond High School)
- Experience working directly with families experiencing obstacles or in conflict, primarily domestic violence
- Knowledge and understanding of professional visitation service provision, methods, procedures, and standards
- Knowledge of and experience with trauma-informed practices and intake interviews
- Demonstrated knowledge of child development, dynamics of intimate partner violence, presentation of child exposure to domestic violence, and child abuse prevention resources
- Ability to work independently and identify when to escalate issues/situations to Supervisor(s)
- Excellent verbal, written and interpersonal communication skills in English
- Experience working with children and/or families from diverse backgrounds
- Knowledge of conflict de-escalation, conflict resolution, and limit setting techniques
- Assessment, problem-solving and critical-thinking skills
- Ability to work in a collaborative manner with a diverse client group
- Strong PC knowledge and typing skills
- Master's Degree
- Database knowledge and experience
- Experience providing warm hand-offs and/or resource referrals
- Experience with case management and/or social work
- Fluency in a second language preferred, particularly Bilingual/Bicultural Spanish or Chinese (Cantonese/Mandarin)






