Palliative Care Counseling & Support Services Provider (HCBS)

Job Description:
At PSCMH, we specialize in delivering compassionate Palliative Care – Counseling and Support Services under the Home and Community-Based Services (HCBS) Waiver. Our mission is to support children and youth with chronic medical conditions or life-threatening illnesses—and to help their families cope with the emotional, psychological, and practical challenges that come with these conditions. Services may begin at any point after diagnosis and may continue for up to six months after the participant’s passing.

As a Counseling & Support Services Provider, you will play a vital role in helping families navigate grief, uncertainty, and stress by offering structured, therapeutic interventions that are empathetic, culturally sensitive, and clinically sound.

Responsibilities:

• Provide grief counseling and emotional support to the participant and/or their family
• Help families understand the child’s chronic or life-threatening condition and manage associated feelings and stress
• Facilitate individual counseling sessions and, when appropriate, support groups
• Assist families in processing grief, planning for the future, and improving emotional resilience
• Deliver goal-oriented care aligned with the HCBS Service Plan and Plan of Care
• Collaborate closely with the Care Manager and the participant’s healthcare team
• Adjust service intensity as the participant’s condition or family needs evolve
• Provide timely, accurate documentation of all services
• Adhere to all compliance expectations of PSCMH’s Children’s HCBS program, including Medicaid documentation, service delivery standards, and recordkeeping requirements

Service Delivery:

• Services are delivered in-person, individually (1 provider to 1 participant/family)
• May be provided directly to the participant, to the family with the participant present, or to the family alone
• Typical utilization: 0–5 hours per month, depending on needs
• Family services may continue for up to six months after the participant’s passing, per HCBS guidelines

Minimum Qualifications:

• New York State licensure as one of the following:

– LCSW
– LMSW
– Licensed Psychologist
– LMHC
– LCAT

• Minimum one year of experience working with medically fragile children or youth, preferably in palliative care or chronic illness support
• Strong interpersonal skills and the ability to provide sensitive, family-centered support during grief, uncertainty, and emotional hardship

Ideal Candidate:

• Warm, grounded, and able to offer compassionate support in highly sensitive situations
• Skilled at guiding families through grief, coping, and emotional processing
• Comfortable collaborating with cross-disciplinary care teams
• Detail-oriented with excellent clinical documentation skills
• Emotionally resilient and able to maintain healthy professional boundaries

Job Type: Part-time

Pay: $75.00 per hour

Work Location: On the road