Employment Counselor / Case Manager

Job Description:

We are seeking a professional, detail-oriented, and client-focused Employment Counselor/Case Manager to join our WFNJ Program team. This role requires someone who can work within a structured system while also taking a creative, solution-oriented approach to helping clients.

You’ll serve participants in both Morris and Sussex Counties, meeting clients in person, and supporting them as they move toward employment and self-sufficiency. The right candidate will be a strong communicator who can collaborate with colleagues, maintain professional social work boundaries, and keep supervisors informed in real time. Comfort with technology, adaptability, and a willingness to take on new responsibilities are key.

Responsibilities:

• Conduct client intake and assess work readiness.
• Develop Individual Responsibility Plans (IRPs) and guide clients through critical documents.
• Match clients with activities that meet WFNJ work requirements, and refer to supportive services when needed.
• Provide career and employment counseling.
• Enter and update client data in AOSOS, and document progress with accurate, detailed counselor notes.
• Maintain thorough, confidential client files.
• Process timesheets and job search logs.
• Monitor participation and follow up with clients on required activities.
• Communicate proactively with supervisors, keeping them updated on client issues and program needs in real time.
• Collaborate with the One-Stop Career Center, Social Services staff, community agencies, and WFNJ providers.
• Recommend sanctioning action when clients are not in compliance.
• Attend Fair Hearings as required.
• Represent Employment and Training Services at meetings and events.
• Take on additional responsibilities as needed, such as scheduling playing a role in Community Work Experience Program (CWEP) and working with vendors.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in social work or a related field (required).
• Previous experience in social services, human services, or related fields.
• Strong attention to detail and organizational skills.
• Ability to maintain professional social work boundaries with clients.
• Proficiency with technology and software; strong knowledge of PC Office tools.
• Familiarity with WFNJ and One-Stop Career Center programs, systems, and services preferred.

Additional Requirements:

• Professional communication skills, both written and verbal.
• Creative, solution-oriented mindset with a collaborative approach.
• Ability to manage time effectively in a fast-changing environment.
• Comfortable navigating complex systems and finding practical solutions.
• Willingness to learn new technology tools and processes.
• Client-centered approach with a focus on positive outcomes.

Work Hours:

• Work Hours: 35 Hours
• Lunch Hours: 12:00 pm - 1:00 pm (Unpaid)
• Please preface closer to our office location or the surrounding Morris and Sussex Counties
• The interview and training (if chosen) will take place in Morris Plains and then transition to the Sussex location after a period of time to be determined by our agency.

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Job Types: Full-time, Contract

Pay: $22.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Counseling: 1 year (Required)
• Social work: 1 year (Required)
• Employment Counseling: 1 year (Preferred)
• Social/Human Services: 1 year (Preferred)

Ability to Commute:

• Newton, NJ 07860 (Required)

Work Location: In person