Patient Care Coordinator

Job Summary
We are seeking a dedicated Patient Care Coordinator to join our healthcare team. This vital role involves managing patient interactions, coordinating appointments, and supporting the clinical staff to ensure a seamless patient experience. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a compassionate approach to patient care. Prior experience in medical or dental office settings is highly valued.

Duties

• Greet patients and assist them with check-in procedures
• Schedule, confirm, and reschedule patient appointments efficiently
• Manage patient records and update electronic health records accurately
• Answer phone calls, respond to patient inquiries, and provide exceptional customer service
• Verify insurance information and assist with billing processes
• Coordinate communication between patients and healthcare providers
• Support clinical staff with administrative tasks as needed
• Ensure compliance with healthcare privacy regulations and office policies

Qualifications

• Prior experience in a medical or dental office environment preferred
• Knowledge of medical terminology and administrative support procedures
• Strong organizational skills with attention to detail
• Excellent verbal and written communication skills
• Proficiency in office software and electronic health record systems
• Ability to handle sensitive information with confidentiality and professionalism
• Experience in medical office support or healthcare administration is a plus

Job Type: Full-time

Pay: $40.00 - $45.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person