Membership Counselor
Hardcore Fitness is more than just a great workout – we’re an amazing community of fitness fanatics who love to motivate each other and have fun doing it! With multiple locations coast-to-coast and award-winning group training classes, we shine by providing our members an amazing group fitness experience and supportive staff team that welcomes and pushes members of all shapes and sizes.
Are you committed to learning more about our culture to deliver unrivaled experiences to current and prospective members and love meeting new people? Join our team!
We are searching for a qualified, high-energy Membership Counselor for our Lancaster location that’s ready to learn and create excitement about our programs and community, build relationships and show off our amazing Fit Fam culture.
We love meeting individuals that share our energetic and upbeat personality, and who exhibit a “can do” attitude coupled with the ability to build relationships with people of all types!
Sound like you? We’d love to meet you!
In addition to being enthusiastic, personable & friendly, you’ll also:
- Generate membership sales through active community engagement, off-site and on-site events, and prospecting via our Sales Process
- Educate prospective members on our history, culture and membership options
- Follow-up on all prospects through daily calls by using Hardcore Fitness sales systems and processes
- Maintain accurate records of all prospective and current members through our CRM system
- Book membership appointments and conduct club tours using established Hardcore Fitness sales processes
- Work closely with the club’s General Managers to meet weekly and monthly sales goals
- Remain knowledgeable and current on all Hardcore Fitness membership options, services, products, pricing and promotion schedule
- Prepare for, attend and actively participate in sales meetings and club events as directed by the General Managers
- Serve as a great member of our Membership Sales Team by supporting other staff in achieving their goals and maintaining a positive relationship with all staff and members
- Successfully complete Hardcore Fitness Onboard Training and Sales Process Training
More about this role:
Due to the nature of the position, we do require a probation period to allow adequate training and performance of our sales process. During this short period, you will work part-time and, upon successful completion of the probation period, will potentially have the ability to increase hours or transition to full-time status.
Position Requirements:
- Strong communication, customer service and sales experience
- High school diploma, college preferred
- Conversational Spanish is a plus but not required
- Must be able to successfully demonstrate proficiency in all testing requirements after training, including gym tours, lead inquiries, time management and the Hardcore Fitness sales process.
- Knowledge of CRM systems and basic computer skills
- Subject to background check
Compensation:
Pay structure: Hourly + Commission
Job Types: Part-time.
Pay: $18.00 - $20.00 per hour + Commissions
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Ability to Commute:
- Lancaster, CA 93534 (Required)
Ability to Relocate:
- Lancaster, CA 93534: Relocate before starting work (Required)
Work Location: In person
Professional Field
Counseling
Other Behavioral, Mental, or Healthcare Field