Home Care Intake & Staffing Coordinator

About Us
Headquartered in Woodcliff Lake, NJ we at Stand Out Home Care, don’t just provide care—we lead a movement. With a caregiver-first philosophy and a multi-state presence, we’re rapidly redefining what home care should feel like. Our unique culture centers around empathy, professionalism, and empowering every team member to bring their best self to the job.

The Role
We are seeking a compassionate, highly organized, and self-motivated Patient Intake & Staffing Coordinator to join our dynamic team. This dual-role is pivotal to the heart of our operations—managing the intake process for new clients and ensuring our patients are matched with the right caregivers based on needs, personalities, and availability.

Key Responsibilities

• Receive, review, and process referrals from hospitals, physicians, and case managers
• Collect, verify, and input patient information including insurance and clinical documentation
• Coordinate with clinical and administrative staff to initiate timely services
• Maintain accurate records within our EMR system
• Communicate empathetically and professionally with patients, families, and providers
• Schedule and follow up on initial assessments and readiness for services
• Ensure regulatory compliance and internal protocol adherence
• Match caregivers with clients based on clinical fit, schedule, and preferences
• Proactively manage and adapt caregiver schedules to reflect patient needs
• Collaborate with HR to maintain optimal staffing levels and support onboarding of new hires
• Own delegated operational projects and intake initiatives with full accountability

Qualifications

• High school diploma required; associate's or bachelor's degree preferred
• Prior experience in home care or healthcare intake and/or staffing strongly preferred
• Excellent organizational, multitasking, and communication skills
• Proficiency with EMR systems and Microsoft Office suite
• Able to manage confidential information discreetly and responsibly
• Eagerness to grow within a fast-paced, rapidly expanding agency
• Strong problem-solving abilities with a solution-focused mindset
• Bilingual in English and Spanish a strong plus

Why Join Us?

• Competitive pay and performance incentives
• Clear pathways for career advancement—this role has major growth potential
• Opportunities to lead impactful projects and take ownership
• A culture rooted in compassion, innovation, and support
• Training, development, and mentorship from experienced leaders
• The chance to truly stand out in a company that values your voice

Stand Out Home Care™ is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and empowering workplace for all.

Job Type: Full-time

Pay: $22.00 - $32.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person