Bilingual Spanish Home Care Coordinator & Office Support Positions

Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills.

Responsibilities include:

• Must be fluent in conversational English and Spanish.
• Match, assign and schedule caregivers based on skill level, availability and customer requirements
• Provide superior customer service and compassion for new clients and their families
• Receive and process incoming requests for new home care services

Specific requirements include:

• Superior customer service and strong communication skills (written & verbal)
• Excellent administrative and clerical skills
• Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange)
• Remain composed, professional with a positive attitude under pressure and excel in time management
• Availability for weekend and holiday coverage schedule if needed.

Other:

• Troubleshooting and educate staff on how to use our call in & call out system
• Any other duties related to the position.
• Available positions - 9am-5:30 & 10:30am-7pm.

The position presents a wonderful growth opportunity as we expand operations within our territories. Join our team and discover professional, caring and excellent service at its best.

Job Type:

Full-time

What we offer:

• **Supportive management team
• **Growth opportunities**
• **401K Retirement Benefit**
• **Sick day and PTO benefits**
• **Employee of the month incentive**

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person