Senior Human Services Care Counselor - Exempt (Limited Term)

The Human Services Agency is seeking a qualified Senior Human Services Care Counselor to fill a Limited Term position with the Transitional Housing Program Plus (THP+) (similar to the example of duties for residential assignment outlined below).

The THP+ program provides essential housing services to foster youth, including rent and living subsidies and case management. In the THP+ assignment, the Senior Human Services Care Counselor (SHSCC) will provide case management support to THP+ program participants housed at various sites. The SHSCC will serve as the primary contact for THP+ program participants, provide daily on-site residential support to the Single-Site program in South San Francisco, and coordinate workshops that support residents’ independence. The SHCC will ensure that THP+ program participants receive monthly rent and living subsidies, and will also track Graduation and Trust Fund entitlements to ensure payments are issued upon THP+ participants’ exit from the program.

The program operates on a 24/7 schedule and workers may work evenings, weekends, and holidays. This position may also require after-hours on-call coverage.

The ideal candidate will have:

• Two years of experience working with youth in a residential setting.
• Three years of experience providing case management services such as identifying clients’ needs, developing individual case plans, and monitoring progress.
• Strong interpersonal and relationship-building skills to work effectively with community-based organizations and other stakeholders.
• Excellent organizational and written/oral communication skills.
• Flexibility and the ability to manage time and multiple tasks.
• Able to work independently and with minimal supervision.

Examples Of Duties

Duties may include, but are not limited to, the following:

Residential Services Assignment - General:

• Perform duties associated with the administration of the residential facility, including personnel transactions, program planning, budget preparation and administration and preparation of shift schedules.
• Assist the supervisor in supervising the daily operation of the facility.
• Assist the supervisor in coordinating residential services with other agencies, in training the program personnel in work techniques and in developing professional growth and evaluation of their performances.
• Assist in the preparation of periodic and special reports on the operation of the residential facility.
• Assist in the preparation and supervision of volunteers and in explaining the program to the public and community groups.
• Perform related duties as assigned.

Family Care Assignment – Central Support and Foster Family Agency:

• Assist supervisor by carrying out department directives.
• Assist in responding to inquiries.
• Perform duties associated with the administration of the unit, including personnel transactions, program planning, budget preparation and administration and preparation of shift schedules.
• Perform the tasks of a Family Care Worker.
• Organize the weekly on-call schedule.
• In conjunction with the supervisor, assign cases.
• Assist in the preparation of related periodic and special reports.
• Assist in the training of new staff.
• Perform related duties as assigned.

Qualifications

Knowledge of:

• Principles of supervision and skill in instructing, training, evaluating, and supervising subordinate personnel.
• Juvenile court laws.
• Child welfare practices and procedures.
• Common safety practices and procedures.
• Basic individual and group counseling techniques, especially behavior modification.
• Principles of in-home caretaking.
• Group and child abuse dynamics.
• Infant and adolescent behavior and development.
• First aid.