About Job
Maintain high standards of customer service at all times; set an example for the team and go
above and beyond to deliver a great experience to every patient.
Patient care Coordinator
- Greet every patient with genuine warmth and great energy; offer refreshments; make them glad
they decided to come to 4Ever Young.
- Follow 4Ever Young procedures for checking patients in and out. Maintain accurate and
complete patient information, including all appropriate consent forms, for all patients.
- Keep the front lobby/waiting area of your center to 4Ever Young standards at all times, including
cleanliness, scent, music, lighting, and stocking of products and marketing materials.
- Protect patient privacy; follow HIPAA and medical compliance guidelines as appropriate to your
role. This includes handling of patient forms and medical records as well as using your judgment
to offer patients private space for questions if needed.
- Answer the phone using 4Ever Young phone procedures; make a plan for phone coverage if you must be away from the desk.
Sales
- Learn 4Ever Young credentialing information for your center; familiarize yourself with basic
information about all products and services so you can answer questions.
- Be an enthusiastic ambassador for our products and services – find what you love and share
your experience with patients!
- Inform patients of promotions, discounts, and membership programs that may save them
money or be a great fit for them. Be prepared to talk about the benefits of the membership
program. Proactively offer to add patients to our mailing list or send them info about upcoming
promotions.
- Follow up on new leads as required; meet weekly and monthly goals for lead conversion and
scheduling appointments.
Daily Operations
- Assist as needed with ordering/stocking office supplies, medical supplies, or other center
materials.
- Assist as requested with community events or center events/promotions. Track details and
guests, order supplies, coordinate with vendors, staff the event, and/or assist in any other
capacity as requested by your manager.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Do you have experience with Zenoti ?
- how many years of experience you have working in Medical Spa?
Ability to Commute:
- Princeton, NJ 08540 (Required)
Work Location: In person