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Intake Coordinator and Medical Record Assistant Home Health

Compassionate Home Health LTD
place Roseville, 95747
local_atm $17 - $20 an hour
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Full Time

About Job

Intake Assistant Responsibilities:

  • Helps patients/field clinicians by providing information, services, and assistance.
  • Maintains medical supplies inventory and performs preventive maintenance to keep medical equipment operating.
  • Verifies patient information by interviewing patients, recording medical history, and confirming the purpose of the start of care (SOC) visit and preparing charts (pre-admission and consent forms).
  • Prepares patients for SOC by welcoming patient; confirming home address, name of the primary care physician, weight, and height; and completing patient history summary (Face to Face/F2F).
  • Saves doctors, nurses, or medical practitioners time by helping with office procedures.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic coding, procedure coding, and keeping patient information confidential (HIPPA).
  • Counsel patient/s by transmitting physician’s orders and questions in regards to specific medical conditions of the patient.
  • Schedule/ plot clinician’s visits by verifying, planning the arrangement of the time/day for the patient/s for the Doctor of Physical Therapy, Registered Nurse, Occupational Therapy, Speech Therapy, and Medical Social Worker for home health visits.
  • Maintains a safe, secure, and healthy work environment by establishing and following standards, procedures, and complying with legal regulations in the home health setting.
  • Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Updates job knowledge by participating in educational opportunities and reading professional publications.
  • Serves and protects the practice by adhering to professional standards, Compassionate Home Health, LTD policies and procedures, and federal, state, and local requirements.
  • Enhances practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Medical Record Assistant Responsibilities:

  • Ensures all contents necessary and required maintained in the patient medical record and required items completed. i.e. consents completed, all documents dated, signed etc.
  • Ensures that faxed items such as lab work, orders and supporting documents (H&P, discharge summary op reports) etc. are transitioned into the patient medical record and in their appropriate sections.
  • Processes, maintains, sends and tracks physician orders. Ensures orders back signed within appropriate time frames. If needed interacts with physician offices either by phone or in person to obtain signed orders.
  • Obtains patient’s supporting documents like, After Visit Summary, Discharge Summary, etc. from physician’s offices, hospitals or other agencies on a monthly basis.
  • Appraises supervisor of any delays and difficulty in obtaining orders so further delays are not experienced.
  • Takes initiative to enhance record department procedures and capabilities.
  • Develops organizational tools to facilitate and incorporate accountabilities for all medical records.
  • Ensures safeguarding of medical records in accordance with the Privacy Act. Maintains HIPAA compliance regarding any patient and agency records.
  • Works with Compliance officer and Supervisor with any record requests from regulatory agencies, subpoenas or patient/families.
  • Provides back-up with answering phone calls and triaging to the appropriate individuals and/or departments.
  • Promotes the agency philosophy and positive image when interacting with patient/families and physicians either over the phone or in person.
  • As part of the team, performs other duties as assigned.

Regulatory Requirements:

  • High school graduate
  • AS degree/college degree preferred in administrative/business degree
  • Health Care experience preferred
  • Ability to organize, prioritize and multi-task
  • Organized and a resourceful self-starter, strong and possess the ability to work in a team.
  • Excellent observation, verbal, written and interpersonal communication skills
  • Comfortable and proficient with computer use, i.e. Microsoft office suite as well as electronic medical record.
  • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
  • Current CPR card.
  • COVID-19 Vaccine with booster shot.
  • Flu shot
  • Current health certificate/physical examination and TB Blood testing.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee assistance program
  • Flexible schedule
  • Life insurance
  • Retirement plan

Work Location: In person