Our growing Health Home Division is a "Virtual Home" for Medicaid recipients with chronic health conditions. It is a care management model where all individual caregivers communicate to address patient's needs in a comprehensive manner. Essen's health home division has a team of care coordinators who function as connectors and coordinators to a patient's care team and connect members to the social services they need, including housing, transportation to appointments, medication reminders, educational courses, financial support and more.

Job Overview
We are seeking a dedicated and organized Care Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient care, ensuring effective communication between patients and healthcare providers, and facilitating a seamless experience within our medical office. This position requires a strong understanding of medical terminology and administrative support, particularly in a medical or dental office setting.

Responsibilities

• Coordinate patient care by scheduling appointments, managing patient records, and ensuring timely follow-ups.
• Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services offered.
• Collaborate with healthcare professionals to develop and implement care plans tailored to individual patient needs.
• Maintain accurate documentation of patient interactions, treatment plans, and progress notes in compliance with healthcare regulations.
• Assist in the management of office operations, including inventory control and supply ordering.
• Educate patients on procedures, treatments, and health maintenance strategies to promote overall wellness.
• Ensure adherence to privacy regulations and maintain confidentiality of patient information at all times.

Qualifications

• Bachelors Degree preferred but Associates degree required.
• Previous experience in case management, Care Coordination, medical administrative support or a similar role is preferred.
• Familiarity with medical terminology is essential for effective communication within the healthcare environment.
• EMR / EHR experience preferred
• Experience working in a medical or dental office setting is highly desirable.
• Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Excellent interpersonal skills with a compassionate approach to patient care.
• Proficiency in using office software and electronic health record (EHR) systems is an advantage.

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Bronx, NY 10461