About Job

Job Description:

Peer Support Specialist

Support Services at 1633 Valencia

Senior Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program and Division Description

Felton’s Senior Division specializes in a full continuum of mental health services for older adults in outpatient clinics, the community, and supportive housing sites, as well as programs in employment training, economic security, case management, advocacy, and social connection and inclusion.

1633 Valencia is a brand-new permanent supportive housing site for formerly homeless older adults in the Mission Neighborhood. Our program will provide welcoming, culturally congruent, and trauma-informed services to formerly homeless, income-eligible older adults aged 55+ residing at 1633 Valencia Street in San Francisco. Tenants are referred through the Department of Homelessness and Supportive Housing’s Coordinated Entry and Housing Ladder programs. The Support Services team offers comprehensive case management focused on community building, housing retention and stability, connecting residents with community resources, benefits advocacy, health and wellness services, and social programming. Staff work closely with the Mercy Housing property management team, conduct wellness checks, resolve housing issues, and engage tenants in social groups and community building, while promoting a harm reduction approach and ensuring services are delivered equitably and inclusively in alignment with Felton’s mission.

Job Description

Under the supervision of the Program Manager, this position participates in a team serving tenants of 1633 Valencia Apartments who will be moving into this new building. Bringing lived experience, the Peer Support Specialist works directly with the interdisciplinary team to provide outreach and engagement, rapport building, and case management services, including linkage to medical care and other services. This person will also provide support to individuals in learning independent living skills, communication skills, social skills, and other necessary skills to support independence, maintain housing stability, and facilitate recovery. The Peer Support Specialist will document all client encounters on time using appropriate documentation procedures in the One System and Circe. The Peer Support Specialist also will support client access to medical appointments, transportation resources, and other independent living tasks as the needs are identified.

Minimum Requirements and Qualifications

Passionate about working with older adults who may be isolated, have mental health issues, have cognitive impairments, substance abuse issues, or other needs that are not being met
Demonstrated outreach, rapport-building, and engagement experience
Bilingual in Spanish is strongly preferred
Familiar with and/or ability to provide targeted case management services and mental health-focused skills-building services
Lived experience with mental health services/peer certified/trained preferred/older adult preferred
Previous work experience in social services or related field; working knowledge of social service resources in San Francisco for older adults preferred
Previous experience leading activities and groups preferred
Driver’s license preferred.
Demonstrated computer skills in word processing (i.e. Microsoft Word, Excel) and ability to learn electronic charting.
Strong skills in working independently and as a team member
Strong organizational, communication, and interpersonal skills
Ability to follow instructions and work under the direction of others
Time management skills and the ability to prioritize projects and follow through
Problem-solving skills: able to discern when to consult, when to make independent decisions, and able to offer suggestions for solutions.
Openness to learn, consulting, and receiving constructive feedback
Ability to be a team player with a welcoming attitude
Available to work business hours, Monday through Friday, onsite

Additional Information:

Reports to: Program Manager

Job Type: Full-time

Work Schedule: Onsite

FLSA Status: Exempt

Salary Range: $60,000 - $70,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.

IMP NOTE: Job responsibilities are subject to change according to program requirements.