About Job

Summary: This position is responsible for supporting all administrative duties associated with the day-to-day business of Cypress Physical Therapy.

Reports to: Physical Therapist/Clinic Director

Details of Duties:

Serve as point of contact for all patient interactions including but not limited to: intake, scheduling, insurance verification, and collections
Support all front office functions, policies, and procedures including assisting in performing daily front office tasks as needed
Maintain all policies/procedures regarding Corporate Compliance, HIPAA Compliance, OSHA compliance, FSLA Compliance; and any other applicable regulatory requirements.
Manage all in-house policies regarding charges, billing and collection procedures in order to maximize reimbursement; work in conjunction with billing/collections agency or personnel.
Assists the Director with developing strategic direction of clinic with regards to overall goal of improving quality and efficiency of health care while controlling costs
Responsible for maintenance and security of all patient records
Ensure compliance with current applicable federal, state, and local standards, guidelines, and regulations
Oversee all computers and computer network – upgrade, add, problem solve, coordinate with tech support
Upgrade, maintain all office equipment and phone system
EMR system management
Implement new technology as appropriate
Maintain employee handbook and manuals for clinic
Interface and coordinate activities with clinical staff
Collate all daily and monthly practice statistics
Daily financial reconciliation and analysis
Assist in practice development, marketing, and advertising
Attend Professional meetings as appropriate; participate in professional associations as appropriate
Other duties as assigned
Perform the duties of Insurance Coordinator, Security Officer in coordination with 3rd party billing company, and Privacy Officer.