Job Title: Residential Aide
Department: ODR Interim Housing
Reports To: Program Manager
FLSA Status: Non-Exempt
Work Setting: On-Site

Category: Part-Time

Summary

Under the direct supervision of the Program Manager, the Residential Aide provides professional, compassionate, and safe care to residents in the ODR Interim Housing program. This role is responsible for monitoring client needs, maintaining a safe and supportive environment, and assisting with day-to-day program operations. The RA is expected to model professionalism, patience, and consistency in all interactions while supporting residents’ independence and well-being.

Salary Range: $18.50 – $20.50 per hour, DOE

Key Responsibilities

Resident Support and Care

• Respond promptly and professionally to resident needs.
• Monitor clients to ensure a safe, welcoming, and supportive environment.
• Provide assistance with daily chores and personal care to encourage independence.
• Assist with meal preparation, serving, and program activities as assigned.
• Maintain confidentiality in all resident interactions.

Monitoring and Safety

• Conduct regular rounds and monitor the facility to ensure safety and cleanliness.
• Ensure resident rooms, hallways, laundry areas, and restrooms are clean, disinfected, and free of hazards.
• Respond appropriately to emergencies and unusual incidents, completing required documentation.

Documentation and Reporting

• Complete daily logs, end-of-shift reports, and obtain necessary signatures.
• Document and report incidents, injuries, and other unusual occurrences.
• Communicate relevant updates to oncoming staff and the Program Manager.

Administrative and Facility Support

• Answer telephones, take messages, and greet visitors in a professional manner.
• Support staff with program services, class set-up, recreation, and other events.
• Monitor and record client self-administration of prescribed medications.
• Perform additional tasks as assigned by the Program Manager.

Qualifications

Required

• High School diploma or GED.
• At least one (1) year of experience in mental health, substance abuse treatment, or social services supporting individuals experiencing homelessness.
• Candidates with lived experience are encouraged to apply.
• If in recovery from alcohol or substance use, at least one (1) year of continuous sobriety.
• Ability to remain calm and professional under stress or conflict.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database systems.
• Proof of valid California Driver’s License, clean driving record, and insurability under agency policy.
• Live Scan background check required.

Preferred

• Current CPR certification.
• Patient, with the ability to create a calming presence in stressful situations.
• Strong organizational and communication skills.
• Collaborative team player who is adaptable, consistent, and compassionate.
• Prior experience answering phones, greeting visitors, or providing administrative support.

Additional Requirements

• Must successfully pass all required background checks.
• If driving a company vehicle is an essential duty, a valid California Driver’s License and insurability are required.
• Military-experienced candidates are encouraged to apply.
• Alcott follows Fair Chance hiring practices during the background check process.

Setting

Alcott is a non-profit corporation providing mental health and supportive housing services to low- and no-income adults across Los Angeles County.

Equal Opportunity Employer

Alcott does not discriminate on the basis of race, nationality, religion, gender, sexual orientation, disability, or any other protected category in its hiring practices.

ADA Requirement

Alcott supports the Americans with Disabilities Act (ADA). Reasonable accommodations will be made for qualified individuals with disabilities to perform the essential functions of this role.