Job Summary
We’re seeking a Patient Care Coordinator to join our Westerville clinic and serve as a key liaison between patients, providers, and our multi-location network. This role is ideal for someone who thrives in a fast-paced environment, loves helping others, and has a knack for keeping things organized and running smoothly.

You’ll be responsible for scheduling new patient appointments across our three offices, managing referrals, and building accurate patient charts—all while delivering top-tier customer service.

Duties

• Coordinate and schedule new patient appointments across Westerville, Grove City, and New Albany clinics
• Build and maintain patient charts with precision and confidentiality
• Process incoming referrals from hospitals, outpatient clinics, and providers
• Serve as a warm, professional point of contact for patients via phone, email, and in-person
• Uphold HIPAA standards and clinic protocols
• Oversight of patient scheduling via inbound calls

Experience

• Customer service experience with a strong background in data entry and administrative support
• Ability to learn and adapt quickly to a medical office setting
• Detail-oriented mindset with excellent organizational skills
• A calm, professional presence and a team-first attitude
• Strong typing skills, attention to detail, and excellent phone etiquette are necessary for success in this role. We are looking for a dedicated individual who can thrive in a fast-paced environment while providing compassionate care to our patients. If you meet the qualifications outlined above, we invite you to apply for the Patient Care Coordinator position today!

Bonus Points

• Experience with multi-site scheduling
• Knowledge of insurance verification or medical billing
• Bilingual skills (Spanish preferred but not required)

Job Type: Full-time

Pay: $18.00 - $20.50 per hour

Expected hours: 40 per week

Benefits:

• Paid orientation
• Paid sick time
• Paid time off

Work Location: In person