Position Summary:

The Care Manager is an integral member of the interdisciplinary team involved with each individual's care at CPC. The Care Manager works directly with clients in clinic-based environments, community settings, and clients' homes to coordinate services, establish goals, and support individuals in achieving wellness, recovery, and productive lives. This position involves field-based outreach to ensure access to essential services and reduce barriers to care.

The Care Manager actively delivers case management, crisis intervention, psychoeducation, and skill-building support, directly connecting individuals to vital community resources. They work collaboratively with clients, their families, support systems, clinical teams, and community providers to achieve positive outcomes and promote long-term recovery.

Title: Care Manager

Location: Freehold, NJ

LICENSE/CERTIFICATIONS:

• Valid NJ Driver's License

MINIMAL QUALIFICATIONS:

• Education: Bachelor's degree in social work, psychology, human services, or a related field required.

• Experience: Minimum of one (1) year of experience in case management, behavioral health, or social services.

PREFERRED QUALIFICATIONS:

• Two or more years of direct experience working with people experiencing Substance Use Disorder (SUD) or significant co-occurring mental health and substance use in a home-based or community outreach setting preferred.
• Master's degree preferred.
• CADC preferred.

MAJOR RESPONSIBILITIES:

• Case Management & Coordination:

• Manage a caseload, meet productivity standards, and complete required documentation. Conduct home visits and community-based outreach.
• Collaborate with clients to create and carry out individualized service plans. Guide and support clients as they navigate healthcare, housing, legal, and employment systems.
• Coordinate transportation and, when appropriate, accompany clients to key appointments to foster empowerment and follow-through. Provide assistance with walk-in intake process

2. Direct Client Support & Skill Development:

• Deliver psychoeducation to clients and families on mental health, substance use, and healthy coping strategies. Coach clients in building daily living skills.
• Respond to crisis within the clinic setting, using de-escalation and intervention strategies, helping clients regain a sense of safety and control. Collaborate on safety plans, relapse prevention tools, and wellness strategies that promote long-term recovery.
• Partner with clients on housing-related needs.

3. Advocacy & Linkage to Community Resources:

• Connect clients with peer support, community programs, and natural support systems. Accompany and assist clients in gaining access to benefits, social services, vocational support, and legal resources.
• Directly connect clients to specialized care providers, medical professionals, and crisis services that align with each client's needs and goals, particularly those with co-occurring SMI and SUD or chronic physical health conditions.
• Actively support client care by utilizing the Health Information Exchange (HIE) system to guide appropriate follow-up, managing the medication line, assisting with collecting client vitals and other CCBHC measures.

4. Documentation & Compliance:

• Maintain clear, timely, and accurate records in the electronic health record (EHR) system, in accordance with regulatory standards.
• Monitor and document client progress. Uphold compliance with all federal, state, and local regulations, including those related to Medicaid and grant-funded services.
• Ensure strict adherence to HIPAA regulations and organizational privacy policies. Assist with completing and managing authorization process and all other components of the NJSAMS system.

ESSENTIAL COMPETENCIES:

About Our Benefits

CPC Integrated Health offers a comprehensive variety of benefits to promote health and financial security for you and your family:

• Competitive salary (Annual Salary starting from $52,000 based on experience)
• Comprehensive medical, dental and vision plan options.
• Generous paid leave (vacation, sick, personal)
• Flexible Spending Accounts (Health Care & Dependent Care)
• Tuition reimbursement
• Tax-Deferred 403B Retirement Plan w/ employer match after 6 months of service
• Company paid Life Insurance and accidental and critical illness coverage.
• Employee Assistance Program
• Discounts offers for cell phone service, entertainment/travel/shopping, childcare, and much more!

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