Job Overview
New England Breathe Free Sinus & Allergy Center is newly opening and looking to build our team. We are a professional, engaging, and employee-centric company looking for team players that are focused on creating the best patient experience possible for our patients.

We are looking for a Patient Care Coordinator/Front Desk Representative to serve as the first point of contact and face of the business for our patients. If you have a knack for customer service and work experience in a service or patient facing industries, we’d like to meet you. Ultimately, you will help create a great experience for our patients!

Spanish Speaking would be a huge plus!

Responsibilities

• Manage inbound calls
• Take payments
• Schedule new patients, manage EHR/Practice Manager
• Confirm appointments
• Verify, collect, and upload insurance information
• Welcome and check in patients upon their arrival
• Respond to patients’ questions or concerns in a timely and professional manner
• Manage referrals, upload documentation, keep detailed records

Experience

• Customer service
• Medical terminology
• Computer skills

Qualifications

• Proven experience in medical administrative support and office management
• Strong understanding of medical terminology
• Customer service skills with a focus on patient interaction
• Proficiency in computer skills, including medical software

Job Type: Full-Time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Fall River, MA 02720 (Required)

Ability to Relocate:

• Fall River, MA 02720: Relocate before starting work (Required)

Work Location: In person